Alex Aragundi
Hesperia, California 92344 United States
909-***-**** (Mobile)
adz8pn@r.postjobfree.com
Relevant Skills
Microsoft Network Operating Systems Deployment, Administration and Support NT4.0- Server 2019
Microsoft Desktop Operating Systems Deployment, Administration and Support 3.11- Windows 11
Microsoft SCCM, Deployment, Administration and Support
Microsoft Intune, Administration and Support
Microsoft Office Suites and Cloud Services Deployment, Administration and Support
Server and Desktop OS Security, Firewall, VPN, Client Access, Permissions, Backup and Recovery
Cisco Networking Configuration, Compliance, Deployment, Support
LAN /WAN Security, Compliance, Firewall, VPN, DMZ
VMWare vSphere, vCenter, ESXi Hosts, Servers, P2V
Customer Service, Client Relations, and Support Services
Discovery and Remediation of Software/Hardware.
DoD Security Clearance - Secret DoD STIG Compliance, Administration of KG-175/185 Devices
Certifications: CompTIA Security+, CompTIA A+, Microsoft MCSE, Microsoft MCP+i
Work Experience
Network and VTC Administrator III
Tribalco LLC Bethesda, MD
Ft Irwin, CA
3/2022 - 11/2022
Duties, Accomplishments and Related Skills:
Responsible for the Adherence of Network Devices to DoD STIG requirements. Validating Hardware, IOS Version, and Security strategies against STIG requirements. Updating firmware for IOS compliance and replacing devices when IOS Versions could not be applied. Devices requiring and capable of remediation were updated via scheduled deployments, SCCM Push and via local Console port, when necessary.
Provided Support for all NEC Network and Encrypted Communication Devices. Providing patch application, health and utilization monitoring, configuration changes, Installations and decommissions, Documentation and troubleshooting devices from Catalyst Access Layer devices to Nexus DC devices and KG-175 Encryption Devices, on (SIPRNet) and (NIPRNet) environments.
Assigned to overhaul Racks and Physical Layer appearance and functionality in IDFs deemed at risk to include Identify, Add, Move, Remove and Documentation of COM and Server Racks using MS Visio.
Assigned to Project for the repurposing of Cisco UCS C220 and C240 Servers to widen our IP Telephony footprint. For this project I worked with multiple departments to procure Data Center Space, Management IP addresses, assisting in the decommissioning of obsolete hardware providing real estate for this project. I worked hands on to route, pull and terminate copper cabling as well as multiple existing Fiber cabling to create EtherChannel’s providing better speed of Call Manager Servers. All Servers configured and verified for Secure Remote Management Capabilities. This project was particularly rewarding as it allowed me the opportunity to mentor a coworker who had recently been hired on to Networking from Desktop Support.
Member of a multidepartment Team to provide Wired and Wireless NIPR and SIPR Network connectivity with local and remote Network Resource access and full VTC Services to guests of PC22, an annual Conference showcasing new Technology. Despite an aggressive timeline, unforgiving terrain and a far-reaching need for connectivity, our Team was successful in providing stable and secure communications to an estimated 6500 visitors.
Department of Defense Secret Clearance
Service Delivery Site Lead
CMC Steel California Mill
Rancho Cucamonga, CA
10/2018 - 7/2020
Duties, Accomplishments and Related Skills:
Site Lead for CMC Steel's California Steel Mill and its 5 Downstream Locations. Served as Sr Technical Contact, SME and Project Manager for IT Projects involving my home site and Downstream locations. Coordinating Three PC Refresh Initiatives. Including one full schedule Mill and two downstream fabrication sites requiring 500, 75 and 140 devices, respectively.
Utilizing SCCM created and enforced a network scan with Hardware Inventory by Manufacturer, Model and type, OS Patch Level, Software Versions, known vulnerabilities, threats and their variants. Specifically identifying devices not meeting compliance and steps needed for remediation. Categorized by Device type, Hostname, IP Address OS/Patch level, exclusions for predefined Subnets, production machines and custom needs devices.
SME for Complete Network Hardware refreshes for Rancho Cucamonga, CA; Sayreville, New Jersey and Seatle, Washington. All sites receiving new Network Hardware; Edge Router/Firewall, VPN Solution, VPN clients for mobile workforce, Core, Distribution, and Access layer devices, legacy wireless decommissioned and replaced with a Meraki Enterprise Solution containing the Meraki Dashboard for Support Staff, Polycom TEAMS enabled VOIP sets. Held Informal Customer Training Luncheons in Best Practices of Cloud Based Data Backup and Restore.
Chosen as a Team Member of High Performing SD Personnel responsible for Priority Task and Ticket Completion. Touring CMC Sites across the Country performing Hardware Refresh initiatives, Plant-Wide software migrations/rollouts and site acquisitions serving in all capacities related.
Field Support Technician III
Gerdau Steel
Rancho Cucamonga, CA
11/2012 - 11/2017
Duties, Accomplishments and Related Skills
West Region Level 3 Field Support Technician and Site Lead at Gerdau's Rancho Cucamonga Mill.
Responsible for West Coast Operations Connectivity within Gerdau's MPLS WAN Supported and Maintained Network Operations for CA Mill and 7 Downstream Fabrication Shops and Mobile Sales Team.
Responsible for the support, maintenance and Installation of Cisco Routers, Switches, Meraki WAPs, Zebra and Symbol Barcode scanners.
Packaged and scheduled Patch and Security Updates using SCCM Push, Repository for Manual and Down Day updates of Process and Production Servers, HMI’s, Data Collectors and VCS machines.
Maintained Physical and Virtual Server in the Data Center, Satellite Sites, Cloud Portal, Remote Desktop Services, Citrix Virtual Desktop, vCenter, Web Browser
Monitoring Tools and Services consisting of Nagios, Cacti, Dell, EMC, MacAfee, Symantec, and Microsoft Tools. Supporting
Windows Server OS's NT Server 4.0, Server 2000, Server 2003, Server 2008, Server
2012, IBM OS/400, and Red Hat Linux
Supported and Maintained all Hardware and Software applications for Customer working On-Site, VPN, SoHo, and Downstream Sites Across California, Nevada, Washington, and Utah. Supported Local installations of Microsoft Office from Office 97 Professional on through O365, Windows Versions 3.1/11, NT4.0, 95, 98, 2000, XP, Windows 8, 8.1 and Windows 10.
Team Member of a group of Technicians chosen across Gerdau's Worldwide Support
Base responsible for standing up New Sites and Company Acquisitions. Creating and
Maintaining Domain Trusts, IP Scopes, LAN and WAN Connectivity, Mail Merges and Interim Domains for the Transfer and Mapping of Data from Legacy ERP Solutions to the Standardized Gerdau SAP and QMOS Platforms.
IT Manager ad interim, Systems Engineer
TAMCO Steel
Rancho Cucamonga, CA
6/1998 - 10/2012
Duties, Accomplishments and Related Skills
Managed an IT Department of five including a Network Administrator, Wireless Network Specialist, Desktop Support Technician and (2) Contracted AS400 Programmers.
Responsible for all areas of IT including Budget, Inventory and Replenishment of OnHand Consumables, Maintenance Contracts, Software Licenses, Leased Lines and DR Backup ISP, Disaster Recovery, Hot and Cold Site Live-Data Disaster Recovery Tests including MS Exchange Email, MS File and Print Services, AS400 ERP Access, Wireless Network with LTE Device Failover. Employee Evaluations, Schedule/Shift Assignments, Vacation Request with Coverage.
Plan, Create, Configure Deploy and Administration of 10/100/1000 Ethernet Network and Microsoft Domain Model from existing Peer to Peer 4/16 Token Ring Network Topology. Exchange 5.5, MacAfee A/V Desktop Software with Managed Console,
Backup Exec, Cisco VPN Device, SafeNet Client VPN, SonicWall Firewall Appliance, Barracuda, Manage Onsite and Offsite Media Schedule of Recovery/System State Media with 4-hour retrieval, Over the Wire backup, Iron Mountain Backup Media Off-Site storage with 4-hour emergency turn around, AS400 Administration, Exchange, and SQL
Server Administration, File Permissions, ACL's, DHCP, DNS, TCPIP, SMTP, NTP, SNMP, FTP, TFTP Active Directory, WINS, NAT, Cisco Router and Switch installation and support, VMWare with V-Motion, EMC SAN, VCS on Red Hat Linux, Nagios, Cacti, IBM Open View, IBM Operations Navigator for System I.
Project Manager and Main Technical Contact for VOIP Rollout from Nortel Meridian Option 11 PBX to Cisco Unified Messaging with Voice Mail to Email and GFI FAX Server with Cost Savings removing 17 Dedicated Lines and the need for Hardware Maintenance Contracts, Consumables, Implementation of Cisco VG224s for the remaining analog lines left for Main Fax Line/Emergency Alarm, Ring Down Line for Shipping Truck Lanes and Contracted Security Guard Hardware Devices.
Project Subject Matter Expert on BPCS to SAP ERP Migration. Data Export, Data Mapping, ODBC Connections from OS400 to SAP, Client-Side Installations for Support Staff, AP, Logistics and Procurement with remaining Clients utilizing Citrix Clients for required Published Apps.
Relevant Education, Coursework and Certifications
CompTIA Security + CE Hesperia, CA United States
Certification ID# COMP001022007419
Sy0-601 CompTIA Security +
Microsoft MCSE Ontario, CA United States
Certification ID# 1261504
70-078 Supporting Microsoft Proxy Server
70-087 Implementing and Supporting Microsoft Internet Information Server 4.0
70-059 Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0
70-068 Implementing and Supporting Windows NT Server 4.0 in the Enterprise
70-067 Implementing and Supporting Microsoft Windows NT Server 4.0
70-073 Implementing and Supporting Microsoft Windows NT Workstation 4.0
70-058 Microsoft Networking Essentials
MCP + i Ontario, CA United States
Certification ID# 1261504
70-087 Implementing and Supporting Microsoft Internet Information Server 4.0
70-067 Implementing and Supporting Microsoft Windows NT Server 4.0
70-059 Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0
70-058 Microsoft Networking Essentials
CompTIA A+ Certified Service Technician Ontario, CA United States
Certification ID# 9E8DTT2580
Core 1 220-1001 Hardware, Virtualization and Networking Troubleshooting
Core 2 220-1002 Operating Systems, Security and Software Troubleshooting
Cisco CCNA* [in progress]
Koenig Solutions On-Line Instructor led courses.
Interconnecting Cisco Networking Devices 1
Interconnecting Cisco Networking Devices 2
High School Diploma Whittier, CA United States
Pioneer High School
General Studies
Bilingual Spanish Speaker at an Intermediate Level