Yvonne (Bonnie) Bates-King

**** ***** ******** ****** adz8nc@r.postjobfree.com

Centennial, CO 80122 720-***-****

PROFILE

Claims Manager and Adjuster with over 20 years experience. Environmental Health and Safety Manager with over 13 years of experience in EHS Program Development, Corporate Training, Emergency Response, OSHA Regulatory Compliance and Worker’s Compensation Claim Management. Proven record of ability to prioritize and produce operational savings through implementation of creative safety strategies.

SKILLS

Environmental Health & Safety Programs Management Training & Presentations, Worker’s Compensation, Property & Auto Claims Handling Emergency Preparedness Healthcare Advanced Knowledge OSHA General Industry Regulations Advanced Knowledge Matrix Reports 58 Employees

WORK EXPERIENCE

Claims Team Lead

Sedgwick November 2020 – Present

Team Lead for 6 adjuster and 1 Claims Assistant. Dedicated Adjuster Workers Compensation adjudicating claims in the states of Arizona, Oklahoma, Utah and Colorado. Adjuster for multi states handling lost time, litigated files from initial investigation through settlement. Provides supervisor to adjusters with claim settlement authority, reserve approval and management through the life of claim.

Claims Adjuster – Due to COVID have worked for several TPA’s as claims adjuster work comp November 2019 – November 2020

Life Care Centers of America January 2007 - November 2019 Aurora, CO

DIVISION DIRECTOR OF ASSOCIATE SAFETY AND WORKERS COMPENSATION

• Delivered safety management system administration, training reporting, and consistent loss prevention strategies to 5600 employees including dotted line supervision of sit level safety officers, as required by industry regulations, standards and local laws.

• Introduced orientation & annual OSHA required training used corporate wide (40,000+ Employees including PPE, LOTO, Hazard Communications, General Electric Safety, Fire Safety, Disaster Response, Blood borne Pathogens, Slip and Fall, and Ladder Safety

• Subject Matter Expert: CMS Emergency Preparedness Final Rule

• Led Division hazardous materials management program including materials management, Safety Data Sheets, biohazardous waste handling, storage and disposal procedures.

• Decreased Work Comp Total Experience 28% between 2017 & 2018.

• Grew Communication skills between Third Party Claims Administrator, Defense Counsel, and job sites to reduce Workers Compensation claims length

• Eliminates OSHA penalties in 6 facility OSHA inspections since 2013--$0 in penalties

• Delivered Root Cause Analysis and appropriate investigations, and led OSHA abatement efforts following severe employee injuries, including written communication to OSHA

• Delivered Compliance auditing, monitoring, analyzing data, and risk assessments in the field

• Collaborated with Division and Corporate teams on improvement of corporate safety objectives

• Optimized return to work light duty program for injured employees in cooperation with facilities

• Performed advanced research for technical projects as requested by Division Vice President

• 50% travel

Gallagher Bassett Insurance January 2004 to January 2007 Denver, CO

Senior Workers' Compensation Adjuster

• Ensured proper claims investigations.

• Determined compensability, timely payment of lost time, temporary partial lost time and permanent partial disability.

• Followed Client instructions and worked with employers and attorneys for settlement of claims.

United States Air Force

Non-Commissioned Officer in charge of Claims Division, Military Justice, International Law and Disaster Preparedness, Supervised 6 claims adjusters. EDUCATION: Associate Degree (Business Law/certified Paralegal)

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