Care Coordinator Coordination
Resume:
Shamile Jeffers
Experienced and empathic care coordinator. Skilled in providing supportive counseling and resources to a diverse population of clients to meet their treatment goals. Ready to contribute my existing skills to the overall success in a mental health care environment. New York, NY
adz8id@r.postjobfree.com
EXPERIENCE
The Bridge, Inc., New York, NY — Care Coordination November 2021 - June 2022
● Collaborated with medical and behavioral health staff to develop, implement, and coordinate the care plan for clients with chronic illnesses, such as diabetes, asthma, congestive heart failure, etc. based on the Health Home chronic disease care coordination model standards
● Coordinate member services with all service providers through regular case conferencing in accordance with Health Home guidelines
St. Joseph’s/St. Vincent’s Hospital, Yonkers, NY — Care Coordination December 2021 - March 2022
● Documented treatment progress and managed logical aspects of managed care through MAPPS and other community resources
● Evaluated, referred, and noted client interactions to optimize their overall care goals
● Communicated effectively with caregivers, clients, families, and other parties regarding members’ health status
● Collaborated with clients to establish treatment goals and monitor their progress towards attaining these goals
CREATE, Inc., New York — Care Coordinator
March 2019 - October 2020
● Documented treatment progress and managed logical aspects of managed care through AWARDS and other community resources
● Served as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s), and community resources
● Evaluated, referred, and noted client interactions to optimize their overall care goals Mental Health Assoc. of Nassau County, Nassau County, NY — Care Coordinator February 2017 - September 2019
● Provided crisis counseling, intervention, and resources for clients
● Documented treatment progress and managed logical aspects of managed care
● Assisted clients with financial planning, meal planning, and medication management Institute for Community Living, New York, NY — Case Manager June 2014 - April 2018
● Managed a caseload of 25 residents with severe mental health disorders including clients diagnosed with Schizophrenia, Bipolar, and Personality Disorders
● Facilitated group and individual session with clients to provide support with medication management, psycho-education, and self-care
● Performed hourly rounds, room checks, and regular inspection to ensure safety and cleanliness SKILLS
Proficiency: Case management, mental
health care, community outreach, crisis
intervention, care coordination, conflict
resolution skills, resource connection,
off-site referrals, mental health counseling,
clinical documentation,
Programs: AWARDS, GSI, Anasazi
System, CPR
EDUCATION
Jacksonville University,
Jacksonville, FL — Bachelor’s of
Science - Sociology
August 2008 - May 2012
NCAA DIV. 1 Basketball Player
REFERENCES
Available upon request
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