Ronald Naylor

Communications Chief - U.S. Army

Fayetteville, NC 28314

adz8e0@r.postjobfree.com

910-***-****

Work Experience

Services and Applications Manager

Science Applications International Corporations (SAIC) - Liberty, NC October 2013 to Present

Manage a team of 5 personnel monitoring and troubleshooting Services and Servers for the Enterprise. Additional duties of documenting in the form of SOPs and TTPs, assett accountability, scheduling, and laptop imaging and servicing for the team. training management for 75 personnel. Communications Chief

U.S. Army

August 2012 to Present

Supervisor: LT Bryan Crider; adz8e0@r.postjobfree.com

--Experienced Information Management Officer (IMO) and System Administrator (SA).

-Currently maintains a US Government SECRET Security Clearance.

-Security+ CE and Windows 7 MSCT certified.

-Experienced Active Directory Administrator, Manages over 200 users and 158 Information Systems.

-Initiated new account creation procedures decreasing processing time 50% while increasing network compliance 100%.

-Trained and mentored four personnel to meet all required certifications as System Administrators.

-Wrote and published three Standard Operating Procedures to address issues with Network.

-Completed System Accreditation and Tenant Security Plan two months ahead of schedule.

-Supervises, installs, maintains and troubleshoots signal support systems and terminal devices, to include radio, wire and battlefield automated systems (BAS).

-Provides technical assistance and unit level training for automation, communication and user owned and operated automated telecommunications computer systems, to include local area networks and routers; signal communications support electronic equipment; and satellite radio communications equipment.

-Disseminate information services policy.

Communications Chief

U.S.Army

April 2006 to August 2012

-Experienced Information Management Officer (IMO) and System Administrator (SA).

-Experienced Active Directory Administrator, Managed over 250 users and 198 Information Systems.

-Initiated new computer imaging procedures decreasing processing time 70% while increasing network compliance 100%.

-Performed and Analyzed network scans to ensure systems were current with all required patches and updates.

-Trained and Mentored 9 personnel to meet all required certifications as Information Management Officers.

-Wrote and published 2 Standard Operating Procedures to address issues with Network Security.

-Planned, coordinated, and supervised the installation of the network infrastructure of 3 domains in 2 battalion Tactical Operations Centers.

-Planned, coordinated, and assisted in the installation of fiber optic network upgrades for 2 battalion Tactical Operations Centers.

-Supervised, installed, maintained and troubleshoot signal support systems and terminal devices, to include radio, wire and battlefield automated systems (BAS).

-Provided technical assistance and unit level training for automation, communication and user owned and operated automated telecommunications computer systems, to include local area networks and routers; signal communications support electronic equipment; and satellite radio communications equipment.

-Disseminated information services policy.

Supervisory Security Screener

Transportation Security Administration

July 2002 to April 2006

Supervised teams of up to 15 personnel conducting security screening of baggage and passengers.

-Managed break rotations to ensure proper relief was given while maintaining required coverage.

-Oversaw security operations to ensure proper practices were performed in compliance with federal guidelines.

-Taught and mentored junior screeners on skills of diplomacy and customer support. Communications Chief

U.S. Army National Guard

July 2000 to April 2006

Managed 4 personnel in signal support operations.

-Trained up to 20 personnel on new communications equipment.

-Coordinated and assisted in network backbone repairs for a Forward Operating Base.

-Supervised, installed, maintained and troubleshoot signal support systems and terminal devices, to include radio, wire and battlefield automated systems (BAS).

-Provided technical assistance and unit level training for automation, communication and user owned and operated automated telecommunications computer systems, to include local area networks and routers; signal communications support electronic equipment; and satellite radio communications equipment.

-Disseminated information services policy.

Communications Chief

U.S. Army National Guard

March 1996 to July 2000

Managed 4 communications teams of 4 personnel in signal support operations.

-Trained up to 40 personnel on new communications equipment.

-Trained and mentored 4 junior supervisors in customer support and personnel management techniques.

-Supervised, installed, maintained and troubleshoot signal support systems and terminal devices, to include radio, wire and battlefield automated systems (BAS).

-Provided technical assistance and unit level training for automation, communication and user owned and operated automated telecommunications computer systems, to include local area networks and routers; signal communications support electronic equipment; and satellite radio communications equipment.

-Disseminated information services policy.

Education

Criminal Justice

University of Maryland Education Centers

February 2011

Skills

• Remedy Software, CompTIA Security+ CE Certified, Windows 7 MSCT, Active Directory Management, SharePoint 2010 design/management

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