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Client Care Customer

Location:
Harare, Zimbabwe
Posted:
October 07, 2023

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Resume:

Address

Tsungayi Primary School

PO Box HD**

Stand Number 7249

Main Street

Highfield, Harare

Zimbabwe

Contact

+263*********

+263*********

Email

adz7t2@r.postjobfree.com

RUFARO

MURANGANDI

Curriculum Vitae

Professional Caregiver

Personal Statement

I have a wide knowledge of providing care to people of all ages as well as conditions. I am seeking a position as a caregiver to clients with different conditions and with their daily living activities. These include getting out of bed, showering, dressing, toileting, administration of medication and other and other duties as expected. I am capable of physically handling the workload and I have a caring approach towards my patients, as well as good interpersonal support. My organisational skills and time management allow me to attend to my patients efficiently, while enabling me to devote time to assisting with other household duties such as doing laundry, cooking, cleaning and washing dishes. I have specific experience in working as a Caregiver for clients with physical disabilities too. I have come to know those whom I care for as family. I sincerely love the opportunity to become your Caregiver as well as to help meet the client's daily needs. I am confident, competent and possess the combination of caregiving expertise and personality traits you are seeking in a caregiver. Please contact me at a time that is convenient for you for a deeper discussion of my qualifications.

Education

QUEEN ELIZABETH GIRLS HIGH SCHOOL

Year-2015

GCSE ‘O’ Level

3 passed subjects

HERENTALS COLLEGE GROUP OF SCHOOLS

Year-2017

GSCE A Level

3 passed subjects

EXPERTISE:

Safe patient handling, Disease management, Observation, PR and first aid, Teamwork, Cognitive flexibility, Compassionate, Emotional intelligence, Active listening, Housekeeping, Dementia care, Time management, Customer care, Patience, Personal care support, Infection control and aseptic procedures, Excellent hygiene standards, Documenting daily activities – client care notes.

LANGUAGES

ENGLISH

Full professional proficiency.

SHONA

EDUCATIONAL QUALIFICATIONS

ALLISON INSTITUTE-2023

Elderly Care International Certificate-NURSE AIDE

ALLISON INSTITUTE 2023

CPR & First Aid International Certificate - Nurse AIDE Other Qualifications

REEVACK INTERNATIONAL BEAUTY SCHOOL CERTIFICATE

2021

CITY & GUILDS DIPLOMA IN BEAUTY THERAPY

2021

EXPERIENCE

MUFAKOSE POLYCLINIC- NURSE AIDE

May 2023 to date

• Assisting clients in getting dressed.

• Hygiene, menu planning and making nutritious meals for the elderly.

• Record keeping, risk assessment and house proofing.

• Making bed with clients in it as well as serving as a trusted companion for elderly ones.

• Bathing, brushing teeth and hair as well as foot massages.

• Taking clients for walks.

• Feeding those who need help.

• Assisting during toilet times.

• Moving clients from wheelchairs to bed.

• Administering medication prescribed by the doctor.

• Safeguarding the well-being of the clients both physically and psychologically.

• Caring for clients with physical, emotional and cognitive impairments.

• Providing support, encouragement and companionship by engaging in activities such as playing games, visiting places, taking walks or just having conversations.

• Handling household duties for clients such as cooking, dishes and ironing.

Flexi-Mart Supermarket: Sales lady

June 2019-July 2019

• Going round the aisles taking notes of which stocks need replacing.

• Removing goods from the shelves which are part of their sell-by date.

• Introducing promotions and opportunities to customers.

• Helping customers with their queries, including showing them where items are.

• Demonstrating how products work for customers.

• Closing sales and achieving sales.

• Sort merchandise according to pricing and location at store.

• Completing financial transactions.

• Retrieving merchandise from sales floor, stock room or other inventory locations.

• Answer customers’ queries regarding products and deliveries.

• Guide customers throughout the shopping process.

• Negotiation.

Spa Essence Beauty Parlour: Beauty Therapist

March 2020-November 2021

• Warmly welcome customers upon their arrival.

• Provide manicures and pedicures.

• Give various types of facial and body massages, including hot stones and reflexology.

• Conducting skin analysis.

• Manage appointments.

• Advising clients on suitable treatments.

• Update client records with contact details and treatments received.

• Provide advice on makeup products and techniques based on each client's needs.

• Ensure all areas are clean and equipment is sterilized before use.

• Cross-sell beauty products and additional treatments, when appropriate.

• Answering all beauty-related questions.

ADDITIONAL INFORMATION:

• Available to start immediately.

• Covid-19 vaccination certificate.

• Valid Passport.

• Valid driver's license

• Police Clearance

ENGLISH LANGUAGE PROFICIENCY

UKVI IELTS GENERAL Band Overall Score 6.0

TB Test Results available

REFERENCES:

MUFAKOSE POLYCLINIC

City Health Department

Box 596

Harare

Zimbabwe

Sister Eniah Banda

Sister In-Charge

+263-*********

adz7t2@r.postjobfree.com

Flexi-Mart Supermarket

120 Chinhoyi Street

Harare

Zimbabwe

Mrs Mary Zhou

Human Resources Manager

+263*********

+263*********

adz7t2@r.postjobfree.com



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