RENEE COLE

Fountain Valley, CA ***** C: 714-***-**** adz7pb@r.postjobfree.com

SUMMARY

Dedicated Server and Bartender with 20 years of experience skilled in memorizing menus and promoting customer loyalty. Resourceful individual providing customers with a pleasant dining experience with quality food and drink service. Proficient in itemizing orders and preparing accurate checks, assisting guests in menu selections and resolving common customer issues. Commended for excellent multitasking abilities, as well as, exhibiting welcoming, pleasant and patient demeanor. SKILLS

POS knowledge in Aloha & Micros Effective customer up-selling Creative buffet setup and breakdown Ability to handle large parties Catering for groups on and off premise Cash handling EXPERIENCE

08/2022 - Present Banquet Bartender and Server

Maggiano’s - Costa Mesa, CA

Bartending and serving for groups of up to 250. Bar inventory, Set up and breakdown of bar and room according to guest specifics. 09/2018 - 12/2022 Banquet Bartender and Server

Marriott Autograph Collection - Lido House - Newport Beach, CA Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies. Monitored patrons to keep alcohol consumption at designated levels. Prepared mixed drinks by applying advanced mixology knowledge. 04/2021 - 08/2022 Server

Fly N Fish Oyster Bar & Grill - Newport Beach, CA

Server for a fine dining seafood establishment

09/2013 - 09/2020 Server (Position eliminated due to COVID) Solita Tacos & Margaritas - Huntington Beach, CA

Educated guests on daily specials, appetizers, entrees, desserts and drinks. Operated POS terminals to input orders, split bills, and calculate totals. Up-sell appetizers, desserts and speciality drinks to optimize sales. EDUCATION, TRAINING AND ACCOMPLISHMENTS

Solita “Brand Ambassador Award”

Mystery shopper award by CJ Goins & Assoc.

Won “ Best Margarita in California “ title by Patterson’s Bartending Journal William Rainey Harper College - Palatine, IL Business, Secretarial US Army Reserve Team Leader, Honorable Discharge

CERTIFICATIONS

CA SERV-SAFE Advanced Certificate (active) CA TIPS Certified (active)