Office Operations Manager, HCC Coder, Risk Adjustment Coder, CRC
Resume:
KAYLA SNYDER
606-***-**** *****************@*****.*** Stanford, KY
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs.
EXPERIENCE
Credit Repair Specialist Stanford, KY
Creating Healthy Credit March 2022-Present
Created customized strategies for each client based on individual needs and objectives, working closely to establish a timeline for achieving desired outcomes related to improved credit scores.
Communicated effectively with customers via email, phone calls or letters regarding changes made or needed actions required for successful completion of services rendered.
Analyzed customer statements and provided recommendations that would benefit their financial situation.
Monitored progress throughout the whole process by regularly checking status updates from creditors and credit bureaus.
Office Manager McKinney, KY
Taylor’s Automotive February 2019-August 2021
Supervised staff, driving front office operations and continuous workflow.
Implemented office procedures, creating streamlined processes.
Resolved customer inquiries and complaints with timeliness and professionalism.
Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies and optimize payroll.
Created and maintained filing systems to ensure accurate record keeping.
EDUCATION & CERTIFICATIONS
Certified Risk Adjustment Coder (CRC) June 2023
AAPC
Associate of Arts (A.A.) in Business June 2014
Ashford University
SKILLS
Performance Goals, Clerical Support, Accounting Techniques, Accounts Payable and Accounts Receivable, Office Operations, Efficient Service, Customer Accounts Management, Tax Documentation
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