Human Resources Customer Service
Resume:
**** ******* ****** *****, *** ***
Arlington, TX 76014
******@*****.***
Tasha R Lockett
SKILLS
Communication, Leadership,Problem Solving, Creativity, Organization, Time Management, Team Work, Management, Active Listening, Conflict Resolution, Decision Making, Customer Service, Critical Thinking, Collaboration, Emotional Intelligence, Empathy, Attention to Details, Patience, Adaptability and Interpersonal Communication.
EXPERIENCE
Prism One Solutions TX —
Human Resource Generalist
December 2022 - PRESENT
● Manage the full recruitment cycle for positions - including using the applicant tracking system to post positions, review applications, and track recruitment stage.
● Phone screen, interview, and coordinate with managers for interviews during the recruitment process
● Reviews and updates all HR forms, Employee Handbook and Onboarding materials as necessary
● Assist with implementation and administration of policies and programs related to the management of all personnel to ensure the maintenance of a positive and productive employment environment
● Ensure compliance with all State and Federal laws and regulations which pertain to Human Resources.
● Assist employees with benefits, and support annual Benefits Open Enrollment.
● Facilitate Worker's Compensation, FMLA, ADA, safety, and other related HR programs, including the paperwork, tracking, and conversations needed to ensure compliance.
● Coordinate roster for training & development programs, including tracking and following up with employees.
● Collaborate with the hiring managers on new openings, candidates in process, and coordinate in-person interviews.
● Assist new hires by extending job offers, preparing offer letters, and new hire onboarding paperwork.
● Conduct new hire orientations to ensure new team members feel ingrained in the organization and are provided with the tools to succeed in their new role.
● Conduct exit interviews for employees voluntarily leaving the company.
● Complete handbook revamp.
● Track return of acknowledgements from each employee.
● Maintains handbook policies and procedures and keeps information sheets up-to-date.
● Apply process-based recruiting techniques for screening candidates, send pre-screened candidates to the accounts manager, and coordinate scheduling interviews with the manager/stakeholders
● Collaborate with Account Managers to understand the key skills, relevant experience, and objective to draft job requirements subsequently posting them on social media and job portals
● Possess clear understanding of the staffing processes
● Perform active and passive searches to source day-to-day requirements
● Source resumes from different job portals, company database, employee references, networking etc
Resource and Crisis Center of Galveston County —
Primary Prevention Coordinator
July 2022 - May 2023
● Implement a curriculum for the Be Strong Program for female youth.
● Create a community presence with informative information on sexual violence domestic violence and risk reduction.
● Partner with businesses with in kind and volunteerism for community projects.
● Develop program objectives and allocate resources to address identified need.
● Utilize professional public health skills in the management, supervision and delivery of programs.
● Coordinates special projects and programs as necessary to promote health in the community and to meet goals and objectives of the Violence and Prevention Program.
● May develop solicitations, negotiate grant agreements and amendments, coordinate and review program performance and process requests for reimbursement.
● Utilize data to create reports and/or make recommendations Other duties as assigned.
Texas Health and Human Services, Location — Case Manager July 2019 - July 2022
● Interview applicants and recipients in person or by inbound or outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for public assistance programs.
● Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.
● Compute and authorize benefits based on eligibility determination.
● Process work in accordance with state and federal regulations and established procedures, guidelines and time frames.
● Perform other duties, as assigned.
● Communicate effectively both verbally and in writing.
● Operate computers to perform data entry and basic office software use such as Microsoft Word, Outlook and Excel.
● Follow written and oral directions and instructions. EDUCATION
Heritage Christian Academy, Galveston TX, — High School 1999 Liberty University Associate's Degree Interdisciplinary Studies Emphasis in Education and Business Graduation date 07-2018 Liberty University Bachelor’s Degree Interdisciplinary Studies Emphasis in Education and Business Graduation date 09-2019 TEA Certified Educational Aide Certified
No Child Left Behind ACT Certification
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