David Koffa

***** ********* ******

Laurel, Maryland 20707

240-***-****

adz7hh@r.postjobfree.com

RESUME

SUMMARY OF QUALIFICATION

Demonstration expertise with administration practices and customer service

Proficient with Microsoft Officer products, computers and Multi-line phone system

Trained in ethics, multi-culturalism and best practices of the human services field

Skilled at professional commutation, record keeping and event coordination

Ability to multitask as well as handle conflicting demands on time and recourses

EDUCATION

Master of Science in Human Services with a specialization in Multidisciplinary Human Services with all rights, honor, privileges, and responsibilities there unto appertaining given thirty-first day of December, two thousand sixteen Capella University; Minneapolis, Minnesota

Bachelor of Science in Criminal Justice Comparative and International Criminal Justice Kaplan University, Davenport, Iowa May, two thousand thirteen

Served as a Correction Officer manging and supervising employees at the Augusta Correction Center prison….

Crime scene investigator……

Emergency management coordinator…

PROFESSIONAL EXPERIENCE

Safety and Security Officer Signal Security of Delaware August 2020- Present

5004 Honeygo Center

Suite 102, Mailbox 174

Perry Hill, MD 21128

Duties

Monitoring activities on the grounds and inside assigned facilities making sure serve as a deterrence to shoppers to prevent shoplifting and other simple criminal acts. In addition, viewing CCTV monitors is another part of my duties making sure to all employees and as well as customer/shoppers are saved.

Safety and Security Officer Woodland Job Corps July 2019- 2021

3300 Forte Mead Road

Laurel, Maryland

20742

Monitoring activities on center grounds, viewing cameras as well as performing in person foot and vehicle roving patrol, checking inside buildings and students’ dorms making sure all academic and cafeteria door with key card assibility are locked and secured at all times. Also, an hourly fire watch is done by all three shifts around the clock. There is 24 hours check of all persons entering the center; employees, student and visitors including vehicles. Temperatures are taken 24/7 at the entrance gat including proof of corvid 19 test results card is mandatory requirement. Finally, all incoming calls to the Woodland Job Corp s employees are answered and monitored by security for safety reasons.

Receiving Clerk Amazon Fulfillment Center June 2016-May 2020

Baltimore, Maryland

Duties

As a receiving clerk my duties was to make sure and check all shipments going out and coming into the warehouse. When receiving one has to make sure the bill-of-lading matches list of items including numbers are accurate. A receiving clerk gets the daily manifest from the customer service department. Other responsibilities are keeping infantries of all goods in the warehouse and other monthly supplies report to the financial department are also accurate during the monthly report.

Correction Officer Augusta Correction Center June 2014-May 2020

Cragville, Virginia

Duties

Maintain security at all times within the institution and oversee the heath and safety of staff and inmates

Physical patrol and visual inspection are carry on if the occupants are suspected of illegal activities against facilities policy

Places patrol and checked are:

Yards

Buildings

Inmates

Inmates properties including clothing, etc.… to ensure the welfare, safety and security for all parties are implemented.

As a prior human services worker, monitoring offenders by helping to prepare them to become productive citizen as they transition to enter society and communities, as they are closer to their time of relief when they are about to complete their prison sentence.

Security Officer Securitas Security May 2015- April2016

Mount Jackson, Virginia

Duties

Monitoring security cameras and patrolling of parking lots of company grounds.

Check in all trucks and tractor trailers entering company grounds and giving directions to the loading or unloading bay to back into

Record and maintain accurate security logs of visitors, issuing of security badges to visitor, contractors and venders entering the company grounds.

Switchboard Operator WVPT-Virginia Public Television July- May 2012

Harrisonburg, Virginia

Duties

Route and connect callers to appropriate department or staff member

Operated multi-line phone system while providing prompt, effective customer service

Schedule and coordinate conferences and business meetings

Resolves security related concerns in the unit

Administration Assistance Church World Services August 2010 -May 2013

Immigration and Refugees Program

Harrisonburg, Virginia

Duties

Providing front line customer service being the receptionist greeting all visitors entering the office,

Maintained personnel scheduled sheets and processed monthly charge sheets

Educate and counseled and monitored newly arrived clients on immigration procedures

Instructed four weeks English course to our non-English speaking clients

Aided individuals with disabilities or who needed assistance with daily tasks

Provided training in life skills

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