Store Manager Customer Service

AJ

ALEJANDRA JIMENEZ

***********@*****.*** 310-***-**** Lake Elsinore, CA 92530

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents. Store operations oversight

Store opening and closing procedures

Employee supervision and motivation

Sales professional

Stay At Home Mom CA

Stay at Home Mom

05/2012 - 10/2022

Warehouse Shoe Sale Gardena, CA

Store Manager

06/2003 - 05/2012

Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.

Managed inventory tracking and physical inventory counts to minimize loss.

Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Strengthened work flow productivity by hiring, managing and developing top talent.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Updated and maintained store signage and displays. Showcased and built visually appealing displays and signs to encourage customers to buy specific products.

Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Gardena Senior High School Gardena, CA

06/2002

Summary

Skills

Experience

Education and Training

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