Leadership, Customer Relations, Data Entry, Data Analysis, Microsoft

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Jennifer Bravo

OBJECTIVE

Seeking full time employment in which my leadership and customer support experience will be a benefit to the organization to achieve their mission.

SUMMARY OF QUALIFICATIONS

10+ Leadership Positions

10+ Customer Support

8+ Data Entry

PROFESSIONAL EXPERIENCE

Director of Operations @ Artisan’s Rejuventation Med Spa May 2023 – September 2023

Communicated to staff the Expectation and Protocols for Superb Customer Experience

Performed Accounts Payable

Collaberated with other Coorporations for Products and Services

Maintained Bookkeeping in Quickbooks, Budgeting in Excel, & Marketing Forecast

Hospitalist Manager @ CHI St. Joseph Health April 2020 – January 2023

Managed day-to-day Opperations

Maximized Resources for Staff and Customers through Collaboration of Hospital Programs

Audited Physician Billing

Compiled Data Collection in Excel and Reported to the Hospital Chain of Command

Program Manager @ CHI St. Joseph Health August 2019 – April 2020

Oversight of Daily Opperations

Exceptional External & Internal Customer Service

Analyzed Data Collection in Excel then reported Monthly & Annually Joint Commission

Educated Staff & Customers on Safety Protocols

Wellness Coordinator @ College Station Medical Center October 2015 –August 2019

Built Bariatric Program with assistance of Provider

Input data in Excel for Monthly & Annually reports to Joint Commission

Oversight of Time & Resources for improved Customer Support

Delegation of Project Management

EDUCATION AND ACCOMPLISHMENTS

2003-2006

Associates

Blinn College Bryan, TX

2017

Employee of the Year

College Station Medical Center

2005

Honorable Discharge

United States Marine Corps

REFERENCES AVAILABLE UPON REQUEST

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