Front End Credit Card

Tanya Smith

*** ***** ******, ****** *****, ON K*A 4S4

******.********@*****.*** 613-***-****

Summary

A self-starter who is capable of effectively functioning with minimal supervision. Possess integrity, persistence, self discipline, and an excellent work ethic. Skilled at meeting challenges and deadlines. A team player who is attentive to detail and produces quality results. Skills and Highlights

Able to work under pressure

Possess excellent communication and interpersonal skills

Self-motivated and confident in decision making

Proven ability to resolve customer issues

Friendly and very easy to get along with

Ability to organize/prioritize workload

Strong organizational skills

Good knowledge of MS Word, Excel and PowerPoint

Employment Experience

Front End Manager & Walmart Canada, Smiths Falls, ON 2006-Present Meat/Frozen/Dairy

In charge of 50 employees – cashiers, store standards

Balance cashes for entire store; generate cash office reports

Train employees; schedule appraisals/evaluations

Verify and adjust inventory counts

Compile, adjust and print inventory reports; account for shrinkage

Implemented and maintained a cycle count program in the fresh meat and deli department

Ensure inventory movements are reported and that any discrepancies are investigated

Move stock to appropriate locations and ensure that they are properly stored

Fill in for absent employees

Owner/Operator/Hairstylist Salon 26 Hair Salon, Smiths Falls, ON 2002-2005

Ordered required products/merchandise; verified incoming order against invoices

Created in-store product displays; set-up and maintained promotional materials

Contacted suppliers to resolve issues that arose pertaining to delivery of products

Received payment for goods and handled transactions accurately; used debit/credit card machines

Established an excellent rapport with customers to ensure repeat business and satisfaction

Administered a professional appearance and attitude at all times, friendly and approachable

Consulted and listened to clients to determine their needs and preferences

Adhered to salon safety and cleanliness standards

Managed bookings and welcomed clients into the store

Accurately kept the books - recorded all revenue, expenses and profits; coordinated tax payments Education & Training

Hairdressing Certificate Algonquin College, Ottawa, ON 2001 Secondary School Diploma Smiths Falls District Collegiate Institute, Smiths Falls 1998

First Aid/CPR WHMIS

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