Deon Boyd Jr
East Meadow, NY *****
SUMMARY:
Proactive and Seasoned IT Business Analyst with over 6 years of experience in all phases of Software Development lifecycle (SDLC): gathering requirements, analysis, testing, implementation, and some manual testing working with diverse teams of Scrum Teams.
Has 3 years of Project Management: planning, organizing, and managing resources to bring about successful completion of specific project goals and objectives.
Proficient with Software Development Mythologies like Waterfall, Agile, Scrum, and SAFE.
A fast learner with the ability to adapt to fast-paced environments and be a team leader.
Currently located in East Meadow, NY and can work remotely.
Available for both phone and interviews with prior notice.
EDUCATION:
LIU Brooklyn
Bachelor of Science in Information Science and Technology - Graduated - 05/2016
SKILLS:
Experienced in ALM – Update requirements, Test Case, Test Scripts
Experienced working with Product Owners, Scrum Team, and stakeholders
Working with up/downstream systems to communicate requirements and assess downstream impact.
Build visual flow charts using VISIO from requirements gathered.
Strong understanding in AML/CTF and sanctions
Working with business partners/stakeholders to elicit and document high level requirements via JAD sessions.
Proficient in IBM Rational Requirements Composer, Jira, Licensed MSDN, Trello, Basecamp, HP Quality Center, and Gherkin
Analyzing high-level business requirements and decomposing them into functional and non- functional requirements, Use Cases, User Stories, and Story Cards with testable acceptance criteria.
Beginner in Automation Testing using Selenium, Manual Test Case Design and Test Execution
Expert in Microsoft Word, PowerPoint, Excel, Visio, Outlook, Adobe Illustrator
Using SQL to communicate with Database, API Mapping
Creating and managing requirement/work traceability, RTM
Attend and complete the certification of assigned eLearning and training courses for their assigned Epic module.
Working with Quality Assurance to support testing efforts.
Proficient with Windows 2000, XP, 7, 8, 10
Proficient with virtual machines, various boot configurations, and imaging clients
Experienced working with customer data and CPG brands
Familiar with Six Sigma, Lean, Reengineering, and BPM principals
Acceptance test–driven development (ATDD)
Understanding /collecting metrics and able to handle status reporting.
Experienced with Data Migration, System Validation
Managing Visual Task Boards, Digital Space Marketing
Operating Systems
HTML and HTML 5
Basic CSS
Project Planning and Team Building
Proficient with Windows 2000, XP, 7, 8, 10
Familiar with project and testing software; Jira, QTest, Confluence, Quality Center
Working with business partners/stakeholders to bring out and document high level requirements via JAD sessions.
Understanding of storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure
Knowledge of scripts for automation
Diagnose system performance problems using available standard performance tools and system indicators such as queue lengths, CPU utilization, etc.
Strong knowledge of DNS, including diagnostics with UNIX tools
Good understanding of UNIX OS theory and fundamentals
Network Knowledge and Experience - troubleshooting IP issues or Port issues
SCP, SSH, LVM, VMware ESXi
Cloning VM
NIC Bonding
AWS product knowledge and understanding of product features.
Experience with EC2, VPC, Route53, ELB, S3, EMR, Redshift, supporting networking and management/monitoring services.
Ability to clearly present concepts and Cloud Managed Services products to internal and external clients
Strong knowledge of data migration (to public cloud) practices and technologies
EXPERIENCE:
REGIONS BANK - Birmingham, AL (remote) 12/2022 - 03/2023
Business Analyst/Project Manager
Managed multiple, concurrent projects throughout the project lifecycle with minimal supervision.
Liaised between business management team and information technology team.
Conducted UAT testing- gathered from multiple sources.
Organized and obfiscated low-level information to bring it to general understanding to stakeholders/product holder’s.
Executed manual performance testing and documented configurations.
Estimated task and workload to achieve deliverables and goals.
CATERPILLAR - Deerfield, IL (remote) 10/2020 - 08/2022
Business Analyst/Project Manager
Managed multiple, concurrent projects throughout the project lifecycle with minimal supervision.
Evaluated information gathered from multiple sources, reconciled conflicts, and decomposed high- level information into details, and organized low-level information to bring it to general understanding.
Liaised between business management team and information technology team.
Conducted reviews with SME’s and stakeholders and updated the business process.
functions
Conducted gap analysis creating AS-IS and TO-BE business scenarios to identify existing capabilities, documenting the enhancement to meet the end state requirements.
Facilitated various Agile ceremonies Backlog grooming, sprint retrospective, Start/End of sprints and daily stand ups.
Authored Business Requirements Document and Functional Design Specifications document for the management dashboard
Created Epics and User stories with detailed acceptance criteria as per the Scrum Framework
Identified and finalized scope of the user story in current sprint.
Worked on creating Use Case and modelled Use Case diagrams for capturing all the functional Requirements.
Executed manual performance testing and documented configurations.
SANTANDER BANK - New York, NY 11/2019 - 08/2020
Business Analyst
Created and managed story technical cards, test plans and test cases
Created Mock-ups and Wireframes based on requirements and managed the Visual Task Board, working on SQL.
Documented and organized requirements elicited from brainstorming sessions.
Drafted User Stories and Acceptance Criteria, including Gherkin.
Worked with technical and testing analysts to decompose user stories into work that can be completed iteratively.
Requirements gathering, preparing use cases and user stories, defect management and triaging.
Designed high-level and detailed designs, documenting functional specifications.
Identified system failures, problem analysis and designed technical solutions, defect analysis, test planning, system testing, identified issues occurring during production and deployment.
Evaluated, designed, and implemented SAP (Systems Applications and Products)
Prepared detailed flow charts, define technical solutions, use cases and AS-IS/TO-BE diagrams outlining systems capabilities and processes using Visio.
Developed, documented, and revised system design procedures, test procedures, defect triaging, handling defect management and quality standards.
Analyzed the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensured the system design fits the needs of the users.
Defined and documented client business functions and processes
Estimated task and workload to achieve deliverables and goals.
Collaborated with developers and testers in refining system specifications.
UNITED HEALTH - Minnetonka, MN (remote) 08/2016 - 10/2019
Business Analyst
Worked closely with Centers for Medicare & Medicaid (CME), Business Development, Stakeholders, Product owners, Developers, Testers, and Production support through each stage of the software development life cycle.
Consistently followed the principles of the Scaled Agile Framework (Safe) way of software development with ATDD/TDD/FDD/BDD.
Responsible for creating and reviewing business requirements, fictional specifications, system requirement specification documents and project schedules. Effectively implemented continuous integration, continuous delivery using Jenkins, Jira, and confluence in an agile environment.
Worked in an AWS environment providing guidance to the team of developers each sprint. Got hands on, looked through their code, and offered input when criteria’s did not meet user stories acceptance criteria.
Analyzed and translated business requirements into system specification utilizing UML in the waterfall methodology. Gathered reporting requirements from end-users to generate the report using COGNOS.
Conducted JAD sessions with key business users to make them understand the project scope, deliverables, and to check the feasibility of the project. Supported walkthrough sessions with business end-users, stakeholders, subject matter experts (SME), project manager, etc., to discuss and resolve various issues.
Was responsible for direct interactions with federal agencies, SSA, IRS, and Tricare to document interface requirements and facilitate integration testing activities.
Extensively worked on Data Analysis of different tests for tables like disintegration, hardness, friability commerce, and dimensional analysis, etc. Created use case diagrams, activity diagrams time- boxes and class diagrams using UML for designer and developer to describe whole scenarios using MS-Visio.
Analyzed UAT test scripts and scenarios for functional testing of new development, reports Ecommerce, resolution issues, and creating training materials for users\QA groups.
Acted as a subject matter expert and provided guidance to Production Development, QA, and Production support teams to communicate, verify, and test the desired functional changes.
Created a testing strategy based on the feature’s delivery. Documented all test cases.
with the scenario for the project.
Documented detailed requirements and prepared process diagrams, activity diagrams, architect overview diagrams, sequence diagrams, and logical views using MS Visio and MS office.