Warehouse Management Customer Service

Saul Hernandez

**** ******* *****, *** ***** Ca. 94806

TEL 510-***-****

********@*****.***

OBJECTIVE

To obtain a challenging position within a company utilizing my skills in the warehouse distribution field.

HIGHLIGHT OF QUALIFICATIONS

Ability- to train employees in new processes and procedures and convince them of the importance and efficacy of new methods.

Outstanding- Leadership qualities; able to prioritize, delegate and motivate others by example.

Self-Motivated- Dependable and hard working, thorough in completing projects.

Knowledge- Handling clients, customers, and staff with patience and sensitivity.

Excellent- Communication and written skills with over 10 years of experience in warehouse management.

Proficient- Most Shipping and Receiving software. Related Experience

Responsible: For providing customer service and inspection of incoming and outgoing items against order accuracy, completeness, and defects as well as arranging for the return and replacement of defective items.

Maintain: Staff of 10-15 and the training and development of warehouse employees to ensure optimum performance (Safety, process, product, equipment, computer, and team building).

Coordinate: Warehouse activities and processes to ensure the most cost effective and timely operation of the warehouse and material processing areas.

Developed: implements and maintain procedures to administer inventory, material processing, and shipping documents and reporting requirements.

Utilized: and applies broad understanding of the principles, practices, and procedures of this field of specialization, develops specific objectives for inventory management, lead time performance, and on time shipping targets and ensure they are met.

Reviewed: Periodic and special inventories, accounting for inventory variances, monitor practices and make improvements in policies and procedures to promote efficiency, faster service and lower costs.

Self-Motivated: Dependable and hard working and thorough in completing projects.

Employment History

ZEPHYR EXPRESS - Warehouse picker

3/2021 - Current Benicia, CA

CCIG – Maintenance technician

2/2019 – 2/2021 Oakland, CA

1100 Group – Driver / Maintenance

1/2017-2/2019 Oakland, CA

Copafina Inc. – Driver / Warehouse manager

8/2015- 1/2017. Oakland, CA

Monnsam Enterprise –Warehouse Supervisor

6/2007- 8/2015 Pittsburg/Antioch, CA

C.E. Main Price- Warehouse Manager

1/2004-8/2006 San Leandro, CA

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