Customer Service Administrative Assistant

Alove St. Surin

*** ***** ***** ****

Brookiya NY 11228

347-***-****

jamelous@ gmail.com

SKILLS

Recognized for providing outstanding customer service to clients, successful multitasking

‘hile remaining professional and courteous ina fast-paced environment, solid experience

‘working proactively within teams and leading teams, ensuring optimized and timely service.

Positive altitude and disciplined work ethic. Perform effectively despite challenges, proven

ability o identify, analyze and solve problems.

EXPERIENCE

Duane Reade, New York, NY - Stock/Sale Associate

June 2012 - May 2017

‘© Ensure superior customer experience by addressing customer concerns,

demonstrating empathy and resolving problems on the spot.

‘¢ Managed wide variety of customer service and administrative tasks to resolve

customer issue quickly and efficiently.

‘America Reads, Brooklyn, NY - Americorp Administrative Assistant

Nov 2014 - April 2015

‘© Worked in collaboration with staffin developing educational and career

resources to support recruit needs

‘© Conducted collaborative monthly workshops for the benefit of new recruits

‘© Proficient in computer/Software, Internet and E-mail tools, and handling

‘administrative and clerical duties

Brown Miller Group, New York, NY - Pre Primary Campaign Volunteer

June 2013 - Aug 2013,

‘© Encouraged Voter Registrations

'* Participated in team tasked with organizing division-wide cost data used to

‘monitor trends and maximize profits

'* Worked with team member in Media, Sale, Research and Finance.

EDUCATION

Prospect Heights High School, Brooklyn NY Graduate 2015

Languages Spoken

Fluent In Haitian/Creole & French

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