Lauren Rives
Ellenton, FL *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Jewelry Store Sales Associate/Store Manager
Gineva Murano Glass Jewelry/ Bradley International Airport - Windsor Locks, CT April 2018 to April 2023
Welcome customers to store.
Work directly with customers informing and helping identify their needs and selling merchandise. Every piece has a meaning and story, so you have to know your product. Keeping store and jewelry stocked and clean.
Putting away new products and making displays.
Use POS using credit cards and cash sales
Cash out at the end of shift with proper paperwork. Using smart phone and email to send paperwork to owners. Train new employees
Brand ambassador.
Guest Agent/Escape Lounge Bradley International Airport Mag USA - Windsor Locks, CT
September 2016 to April 2018
Welcome and check in all AMX platinum guests and paying guests into the lounge Scan boarding passes and put in all information in to computer. Check all reservations. Sell day passes to lounge. Make coffee, espresso, lattes, cappuccino. Fill and grind beans. Mix alcohol and non- alcoholic drinks. Fill and stock buffet and check temps on hot and cold food. Use POS system for upgraded drinks and for paid guests. Walk lounge making sure everyone is comfortable and happy. Do all side work assigned. Cash out proceeds as followed.
Breakfast Server
Ike's - Enfield, CT
April 2014 to October 2016
Greet guests at tables
Take food and beverage orders
Put all orders in pos
Deliver food and drinks to guests
Clean up tables after guest leave
Cash out sales from the day
Do all side work you are given
Worked part time
Liquor Store Clerk
Liquor cabinet - Granby, CT
May 2016 to September 2016
Ring all sales in POS system
Help customers find product
Keep a work station clean
Stock shelves with product
Plan and make displays
Food Service Worker
Aramark - Windsor, CT
March 2014 to September 2016
Worked in Travelers University cafeteria-part time. Set up stations for lunch service
Turn on oven, panini presses.
Reheat pizza and pressed premade paninis, also served entree of the day. Checked temps on all refrigeration, hot and cold foods. Clean and Sanitize all work stations.
Cashier
Catering setups and break downs make sure hot and cold food is fresh and replenished if necessary Make coffee
Stocked coolers
Bartender and Server
Shade Bar and Grill/ Double tree hotel - Windsor Locks, CT February 2009 to July 2016
Mix and prepare alcohol and non-alcoholic drinks to guests and servers take food orders. Prepare salads and desserts for guests
Cut fruit and and do all assigned side work
As a server... take all food and drink orders and deliver to tables complete all side work Served private parties buffet style and sit down
Set up for banquets and break down
Continue to follow my bartending and server qualifications I developed during my work experience with HMS host.
Follow all health guidelines
Sanitize and clean bar and tables
Bartender
HMS HOST - Airport Lounge - Windsor Locks, CT
January 1984 to January 2009
Mixed alcohol and non-alcoholic beverages to customers and servers Stay guest focused and nurture guest experience
Comply with all food and beverage regulations
Excellent knowledge in mixing, garnishing drinks
Interact with customers
Sell merchandise and set up displays in case
Check customer's ID to confirm it meets legal drinking age Ability to keep the bar organized, stocked and clean Certified trainer for new employees
Education
High school in S
Skills
• training
• Sales
• Customer Service
• training
• retail sales
• Sales
• Customer Service
• Catering
• POS
• Food Service
• Restaurant Experience
• Bartending
• Coffee Experience
• Sales Experience
• Food Preparation
• Banquet Experience
• Host/Hostess
• Cash Handling
• Upselling
• Cashiering
• Serving Experience