Leighton J. Johnson

Beacon Falls, CT ***** 203-***-**** adz72g@r.postjobfree.com

Professional Summary

Diligent and results-driven leader with a passion for leveraging analytical skills and keen attention to detail to ensure operational excellence. With a desire to return to an auditor position, bringing a strong foundation in managing cross-functional teams and implementing process improvements. Possesses an understanding of IT systems and compliance protocols, gained through continuous learning and a natural inclination for problem-solving. Proven ability to assess complex technical environments, identify vulnerabilities, and recommend strategic solutions to optimize security and efficiency. An adaptable and motivated professional, eager to apply leadership experience to excel in the field of IT auditing.

Skills

Systems Thinking

Personalized Support

Performance Improvement

Report Creation

Quality Assurance Controls

Regulatory Compliance

Collaboration

Communication

Technical Skills

Client tracking software: Oracle, SAP, Peoplesoft, and Jenzabar.

Computer: Proficient in Microsoft 365; including Word, PowerPoint, Excel, Outlook, SharePoint, and PowerBI.

Professional Experience

Post University

Team Lead, Online Academic Success Counselor, 03/2012 - Current

Conduct daily internal audits of the team's performance and compliance with procedures and federal requirements, leading a team of 37 Academic Success Counselors for accelerated degree programs.

Analyze data from internal systems to identify critical points of student attrition and makes data-driven recommendations to increase student persistence while adhering to established university protocols.

Conduct audits of student enrollment reports to ensure compliance with federal regulations and rectified discrepancies in student enrollments when identified through the audit.

Tested Application Controls, including both logical and physical access to ensure effectiveness and functionality for access to programs/classes.

Train new team members by providing comprehensive information on Post University procedures and federal regulations, such as FERPA and FAFSA, ensuring compliance with standardized training practices.

Actively participates in daily and weekly team meetings to address retention objectives, share best practices, and develop data-driven strategies for student success in accordance with compliance standards.

Online Admissions Counselor, 01/2010 - 03/2012

Maintained efficient record management for student intake by generating, online portal access, new user accounts and CRM records.

Created comprehensive user experience by consistently instructing students on the Student Portals for handing funding, registration, and assignments.

Improved team recruitment by 60% by analyzing data from internal systems leading to acquisition of new students, and increased student retention.

Cartus Relocation Company

Bank Information Processor, 01/2007 - 03/2009

Conducted comprehensive audits of financial documents, including bank statements, invoices, and payment records, to ensure accuracy and compliance with company policies and industry regulations.

Identified and rectified discrepancies in financial data, collaborating with internal teams and external vendors to resolve issues promptly and maintain data integrity.

Assisted in the preparation of audit reports, presenting findings to management, and contributing valuable insights to improve financial record-keeping practices.

Actively stayed updated on industry best practices and regulatory changes, ensuring the application of the latest auditing standards, and maintaining a high level of accuracy in financial data assessment.

Education

Hand’s On IT Audit & Compliance Training, Certificate of Completion, O-Net Consulting, 2023.

Skill development includes Audit of General Controls, Logical Access, Network Security, Segregation of Duties, Change Management and Data Back Up/Recovery of Financial Information.

Associate of Arts: Sciences/Liberal Arts, Naugatuck Valley Community College