Liana Basley
Housekeeping
Decatur, GA *****
adz6xn@r.postjobfree.com
I worked in house keeping part time for 15 years 5 at Ritz Carlton 5 at the Atlanta Airport. 2 years st Piedmont hospital and most recently 3 Year's at the Hilton hotel in Knoxville Tennessee Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
state of teenessee
tennesee department of family and children services - Knoxville, TN January 2018 to March 2021
intake worker
scan all documents
open all mail
schedule appts
email confirmed appts
Front Desk Receptionist
ETSU (Tenneessee State University) - Knoxville, TN February 2018 to March 2020
Answering all inbound calls routing all calls data entry greeting customers and maintaining the front office as well as the break room and restrooms
Room Attendant/Housekeeping
Hilton Hotel
September 2017 to March 2020
Maintained clean guest rooms changing sheets blankets duvets vacuuming all rooms dusting wiping walls making sure stainless steel was polished no keeping all rooms debri free any water droplets on furnished had to be removed replacing towels shower curtains everyday cleaning bathrooms from top to bottom keeping cart cleaned and sanitized making sure the linen closet and cart was stocked and ready for the next day
Secretary l (temp service position
Departnent Of Human Services - Knoxville, TN
March 2017 to September 2017
Assisted caseworkers with scheduling appts. Emailing faxing and collecting information that clients provide to open a case such as snap medical asst. Child support Bawd etc I was the clients first contact. Client Coordinator / House keeping
Van Michael Salon
June 2010 to January 2017
Maintaining clients books using quick books
Answering and routing calls to 6 locations
Confirming appts through e-mail
Upselling products greeting guests etc...
Maintaining clean restrooms chemical dispensary smock rooms and shampoo rooms as well Seceretary
OUR HOUSE INC. - Decatur, GA
May 2005 to September 2010
Data entry
Answering phones and routing calls
Appt. settings emailing schedules and meetings
Greeting clients maintaining sign in logs
Inventory
Housekeeper
Piedmont Healthcare - Atlanta, GA
February 2000 to August 2009
Cleaning patients rooms following environmental services protocol Dusting vacuum hallways
Waiting areas
Cleaning restrooms
Office suites keeping cart cleaned and sanitized
Preschool Teacher
APEC Learning Center - Atlanta, GA
February 2000 to January 2005
Maintained classroom of 11 toddlers
Interacting with toddlers and parents following state guidelines training as part of employment weekly lesson plans including parent conferences etc
Client guest coordonator
Delta Airlines - Atlanta, GA
October 1999 to June 2001
Ticket agent
Booking flights
Upselling tickets
Working with ramping and flight attendants as well House Steward
Peachtree Hills Place - Atlanta, GA
Education
None in Business management
Ashford University - Iowa Falls, IA
March 2011 to December 2013
None
Atlanta Area Tech. - Secretary, MD
September 1997 to September 1999
High school or equivalent in General studies
Northeast High - Macon, GA
August 1993 to June 1997
High school or equivalent
Bachelor's degree in Early Childhood Education
Skills
• Customer Service (8 years)
• Home Care
• Client Service
• IBM
• Dancing (3 years)
• Toddler Care (8 years)
• Office Administration
• Childcare
• Babysitting
• Office Experience (10+ years)
• Typing
• Microsoft Excel
• Data Entry
• Microsoft Powerpoint
• Microsoft Office
• 10 Key Calculator
• Records Management
• Microsoft Word
• Microsoft Access
• Phone Etiquette
• Front Desk
• Event Planning
• QuickBooks
• Microsoft Outlook
• English
• Teaching
• Office Management
• Clerical Experience
• Environmental Services
• Commercial Cleaning
• Computer Skills (5 years)
• Cleaning
• Hospitality
• Oracle
• Analysis skills
• Analysis skills
Groups
Fruit Of the Vine Dance Ministry
September 2008 to Present
We minister to Christians through dance
Publications
The Only
April 1994
Book titled
The only
Personal journey of a girl hidden from her family