Takesha Dean
Hard-working and energetic professional with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts, and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drive teams to meet goals. EMAIL
********@*****.***
ADDRESS
Woodbridge, 22193
PHONE
PERSONAL INFO
WORK HISTORY
Scheduling Coordinator
VIRGINIA CANCER SPECIALST
Develop strong working relationships with management and executive team through effective scheduling and communication skills.
Work with manager and supervisor to plan and coordinate production schedules. Creates detailed calendars for staff members to support deadline management and milestone achievement. Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability. Generate reports and tracking data to monitor operational priorities and scheduling. Manage daily scheduling conflicts to reduce operational backlogs and support full shift coverage. Manage supervisor itinerary and appointments and streamlined scheduling procedures. 2022-12 - PRESENT
Scan Coordinator
HARRIS TEETER
Sorted, logged, and distributed price change paperwork, labels, and tags and guided other team members in ordering and receiving tags.
Kept production records, tracked returned goods, and took down and replaced new shelf tags. Stocked and reset demo carts and confirmed closeout of stocking and scanning tasks. Gained and maintained knowledge of products sold within the store and promptly responded to customer questions. Verified the accuracy of prices charged to customers and confirmed the attachment of correct attribute information. Assigned tasks to team members to complete within designated time frames. Trained new staff on job duties, company policies, and safety procedures for rapid onboarding. Confirmed accurate price changes and prepared and printed daily price downloads for full visibility. Researched scan error sheets and not-on-file sheets promptly, corrected errors found, and kept a log of manual retail price changes.
2020-07 - 2023-03
Assistant Teacher
ALPHABEST
Classroom games and activities supported students' physical, mental, and social development. Oversaw students in the classroom and common areas to monitor, enforce rules, and support the lead teacher. Completed daily reports, meal count sheets, and attendance logs. Supervised recess, lunch, and daily student intake and dismissal. Delivered supplementary lessons and practice assignments. Assisted in lessons, curriculum, and homework planning. Monitored and reported student progress and development, offering mentoring as needed. Provided one-on-one and group-based learning support focused on student progress. Supported teachers in preparing individualized learning plans for underperforming students. Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
Worked with teachers to design lesson plans and coordinate activities for classes. 2015-01 - 2023-08
Teacher
MINNIELAND ACADEMY
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies. Planned and implemented integrated lessons to meet national standards. Incorporated exciting and engaging activities to achieve student participation and hands-on learning. Developed and administered tests for students to measure academic proficiency and understanding. Advised and counseled students to help them develop the skills and knowledge required to succeed. Created and developed lesson plans to meet students' academic needs. Created lessons and online testing materials to facilitate remote learning. Modified lessons and curriculum to accommodate diverse learners using strategies like peer-assisted learning and group work. 2014-01 - 2023-08
Kiosk Manager
WIRELESS ADVOCATES
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit. Scheduled employees for shifts, taking into account customer traffic and employee strengths. Trained and guided team members to maintain high productivity and performance metrics. Reported issues to higher management with great detail. Identified and qualified customer needs and negotiated and closed profitable projects with a high success rate. Assisted in recruiting, hiring, and training of team members. Monitored daily cash discrepancies, inventory shrinkage, and drive-off. Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits. Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service. Implemented business strategies, increasing revenue and effectively targeting new markets. Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
Implemented innovative programs to increase employee loyalty and reduce turnover. Interacted well with customers to build connections and nurture relationships. 2011-08 - 2014-11
Team Leader
THE MOBILE TEAM
Conducted training and mentored team members to promote productivity and commitment to friendly service. Built strong relationships with customers through a positive attitude and attentive response. Mentored and guided employees to foster proper completion of assigned duties. Held weekly team meetings to inform team members of company news and updates. Developed effective improvement plans in alignment with goals and specifications. Generated reports detailing findings and recommendations. Devised and implemented processes and procedures to streamline operations. Maintained an overall safe work environment with employee training programs and enforcement of safety procedures. Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making. 2010-12 - 2011-08
Field Team Supervisor
FLEXTRONICS
Created and implemented plans to maximize the efficiency of workers. Directed projects according to schedule and quality demands. Trained workers in proper methods, equipment operation, and safety procedures. Provided feedback to workers on job performance and safety procedures. Analyzed operational expenses and inventory costs to identify losses and developed strategies for increased profits. Reviewed store sale numbers, cost of inventory, operational expenses, and inventory losses. Guided and motivated the team by establishing and communicating responsibilities and duties to each team member. Built successful retail teams by instilling a culture of collaboration and developing daily plans centered on common group goals. Answered product questions and assisted customers in selection and checkout. Worked jointly with team members to assist with closing sales, cross-selling, and upselling products and services. Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products. Mentored sales team in applying effective sales techniques and delivering top-notch customer service. Effectively coached team members to reach weekly and monthly sales goals. Trained team members in successful strategies to meet operational and sales targets. Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Analyzed sales data to set quotas and assess potential areas of growth. 2006-01 - 2010-12
EDUCATION
Certificate in Early Childhood Education
Certificate in Management
Certificate in CPR/First Aid
Certificate in MAT Training
NORTHERN VIRGINIA COMMUNITY COLLEGE
SKILLS
Professional development
Behavior management
Priority management
Business Development
Business administration