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Customer Service Facility Manager

Location:
Seattle, WA
Posted:
October 05, 2023

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Resume:

Richard F. Juarez

***** ** **** ** *** *H-***

509-***-**** adz6vi@r.postjobfree.com

Objective To obtain a challenging position with an institution offering an opportunity to utilize my customer service, leadership and management skills. Education Spokane Community College 2000

GED

Walla Walla Community College 2002

Certificate in Janitorial/Maintenance

Experience Auto Spa

Facility Manager/Lead Technician, 2019-Current

- Maintain appearance of multiple properties

- Perform and schedule all preventative maintenance of car wash machinery and pump stands

- Order and keep up to date on all inventory for each location

- Schedule daily tasks for technicians

Quick Lube and Auto Repair

Manager, 2017-2019

- Customer Relations

- Service Writer/Process Payments

- Receiving Inventory/Monthly Counts

- Oil changes/Fluid Changes

2005-2017 Oil Can Henry’s/Valvoline

Training Specialist/Supervisor/Technician, 2005-2017

- Oversee 6 centers

- Deliver leadership trainings

- Process and deliver policy issues/procedures

- Train managers and supervisors on new polices/procedures

- Process warranties and warranty issues/Process payments/Deposits

- Customer Relations

- Oil changes/Fluid changes

- Replace belts on vehicles

Skills: Customer service, Leadership skills, Training experience, Bilingual (English/Spanish), People Oriented, Well organized, Multi-Tasking, Communication skills, General Computer Skills, Knowledgeable on majority of power tools and hand tools. References Available upon request



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