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Customer Support Assistant

Location:
Kelaniya, Gampaha, Sri Lanka
Salary:
1000
Posted:
October 05, 2023

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Resume:

Personal Details

Name in full: Shan Dinelka Withanage

DOB: 1997.11.23

Civil Status: Single

NIC: 973291823V

Gender: Male

Nationality: Sri Lankan

Contact Details

Address: ***/*,

Suriyapaluwa,

Kadawatha

Phone: +94-70-168-****

Email: adz6v1@r.postjobfree.com

Hobbies

• Travelling

• Playing sports

Profile

I am an enthusiastic and motivated individual who is able to work in a busy environment and produce high standards of work. Also, I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.

Experience

Banking Trainee Jan 2022 - Present

Commercial bank of ceylon PLC

• Customer handling

• Accounts Opening

• Cheques Clearing

• Cash counter

• ATM machine operations

Trainee Banking Accociate Aug 2020 – Dec 2021

Hatton National Bank

• Handling small and medium enterprice loans

• Housing Loans

• Vehicle Leases

• Pawning Loans

• Personal Loans

Intern Sept 2019 - March 2020

People’s Bank

• Customer support

• Installing & configuring computer hardware, software, printers, and scanners

• Accounts opening

• Cheques Clearing

Education

G.C.E Advance Level – 2016

Ananda Collage - Colombo 10

Engineering Technology C

Science f o r Technology S

I nformation and Communication T e chnology S

General English C

Shan Dinelka Withanage

Banking Trainee

G.C.E Ordinary Level – 2013

Gurukula College – Kelaniya

Buddhism A

History A

C i t i zen Education A

Mathematics B

English B

S i nhala l anguage and L i turature B

Home s i c i e nce B

Science C

Drama C

Key Competencies

• Good Command in English and Sinhala Languages, Spoken and Written.

• Ability to cope under tough conditions and in Challenging Situations.

• Ability to manage multiple tasks in a Pressurized environment.

• Superlative communication & team –building skill.

• Strong Personal morals and ethics.

• Dedication & drive as a hand –working individual.

• Ability to make quick decisions.

Certifications

Certificate in Civil Draftsmanship – Ceylon German Technical Institute Ceritificate in Autocad – Ceylon German Technical Institute Diploma in ICT – Esoft Metro Campus

Extra Curriculum Activities

Member of school Athletic Team

References

Mr.Queshan Cooray

Premier Relationship Manager

Hongkong and Shinghai Banking Corporation,

41/1,Maitland Crescent,

Colombo 07.

Phone: +94-11-45-13-365

Mobile: +94-777******

Mr.S.D.Abeywickrama

Assistant Director (cdu),

NAITA.

Mobile: +94-714******

I hereby confirm that the details given by me are true to the best of my knowledge and belief.

Signature Date

Languages

English

Sinhalese Language

Japanese



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