Celine Ting-Ting Chio

***** ********** **. *********, ** 28134 919-***-**** adz6l7@r.postjobfree.com

Objective

Applying for QA Lead, Quality Software Engineer, or HealthCare Analyst jobs

Technical Skills

●AGILE Methodology, AzureDevops YAML, JIRA, Selenium, Gherkin, IntelliJi, Eclipse, C++, Java, Silk4Net, SilkTest

●API Testing (Insomia and Postman), SQL query knowledge (MS SQL Server, Oracle), GraphQL, Apache Tomcat, Linux

Business Skills

HealthCare HL7 messages and data, Theradoc Product, EHR,Pharmacy business process, Clinical procedure processes, NHSN Submission, Medication Administrations, Clinical Surveillance for Infections and Notifiable Diseases.

Education

University of North Carolina, Chapel Hill, NC May 2005

Bachelor of Science in Information Science Major GPA 3.6/4.0

Bachelor of Science in Biostatistics Major GPA 3.5/4.0

Professional Experiences

Senior Quality Engineer, Premier Inc., Charlotte, NC May 2016-Present

Manage Testing processes, best practices, workflows, and processes for offshore and onshore QAs.

Write and maintain Automation projects Premier Inc Theradoc applications with Selenium framework, Intelliji IDE using java code. Also have experience using SilkNet and SilkTest with C# on a previous Premier Inc project.

Used JIRA and Gherkin for test cases. Also used AzureDevOps technology after our company migrated to this management system.

Query databases (MS SQL Server, Oracle) for backend testing in terms of testing data integrity. Used Insomnia for API testing for graphQL technology.

Cooperate with Developers and business to deliver healthcare applications with each Sprint cycle using Agile methodology.

Praised as a quick learner, and for having good work ethics. Deliver test results in timely manner to meet tight deadlines, and escalate product issues quickly.

Understand and translate business requirements into IT Applications for deliverables. Mainly worked on Clinical Surveillance, EHR integration data processes, and InsightRX integration.

Quality Analyst, Computer Services Inc., Charlotte, NC December 2014 – May 2016

Write test scripts and conduct testing for the development of features within products, such as WatchList Screening, Policy and Procedures, Enterprise Risk Management, and Vendor Management.

Use agile testing methods to comply with user story requirements in delivering products to clients.

Execute daily data verification tests on OFAC list and other regulatory lists as they get updated, to ensure quality control and accurate display of sanctioned names, addresses, and sanctioned countries.

Ensure quality of WatchDog Pro and Elite software to meet HIPAA and regulatory compliance standards.

Principal Software Quality Engineer, MicroStrategy, McLean VA April 2008 – October 2014

Promoted to Senior Quality Engineer on April 2009 a year after leaving Beta Consulting. On April 2012, I was promoted to Principal Quality Engineer. Over this span of time, I gained more responsibilities such as testing in Mobile applications, Web integration, MicroStrategy Cloud, Memory Contract Manager, Cache encryption, Intelligence Server Clustering, Intelligence Cubes, Scheduled Subscriptions.

●Consistently excelled in debugging customer cases to troubleshoot for bugs, evaluate the need for enhancements or delivering temporary workaround solutions to prevent escalations for premium clients, such as Home Depot, Lowes, Metlife, and Ebay.

●Knowledge of MicroStrategy Administrator, Intelligence Server, Metadata Schema, MicroStrategy Web, Dashboard creation, Cube Report creation, MicroStrategy Desktop, MicroStrategy Cloud, MicroStrategy Mobile as I conduct testing on these products.

●Create, configure, and monitor Intelligence Servers, Metadatas, Project schemas, reports, Intelligent Cubes, Report Analysis Documents, and etc. on a daily basis.

●Create and document test plans and test cases for the test process of new product features, while collaborating with product managers and developers on the implementation and design efforts.

Other Activities

South Charlotte Baptist Church – Nursery Worker January 2017 - Present

Charlotte Chinese Christian Church – Sunday School Teacher August 2013 – May 2015