Customer Service Well Being

Emma Arturi

*** * ***** **, *********, ***** • ***************@******.*** • 630-***-**** Education

University Of Illinois • Urbana-Champaign, IL August 2022- Present Anticipated Graduation Date May, 2026

Glenbard West High School • Glen Ellyn, IL August 2018 - May 2022 Work Experience

Jewel-Osco • Glen Ellyn, IL June 2022 - August 2022

● Improved loading techniques and the use of a baler machine

● Used positive customer service skills to aid customers in finding the right flower arrangements and other products around the store

● Completed miscellaneous tasks for other departments in need of help, such as produce

● Used my persuasive skills to enhance the sales of flowers

● Used my creative talents for decorating the stores with balloons I would inflate with helium, create encouraging signs, and create beautiful flower arrangements Goodwill • Glendale Heights, IL July 2021 - May 2022

● Assisted people to their desired location

● Facilitated the neat organization of racked clothing, trinkets, and furniture

● Quickly put away continuous racks of clothing and trinkets that were brought out

● Settled and resolved issues

● Managed and balanced a cash drawer

Babysitting • Glen Ellyn, IL January 2019 - June 2021

● Coordinated a clean and safe environment for children

● Assembled and distributed food

● Encouraged and provided help with homework

● Organized developmentally appropriate activities

● Supervised and monitored children’s safety and emotional well-being Clubs and Activities

French Club • Glen Ellyn, IL August 2019 - March 2020

● Communicated and cooperated with other students and teachers

● Evoked and embraced the language and culture of France

● Organized and advocated fundraisers for children in need

● Participated in extracurricular activities to improve my french

● Developed hard working skills

Theatre Club • Glen Ellyn, IL August 2018 - January 2019

● Designed and painted promotional boards for plays

● Composed and improved sets

● Promoted and encouraged increased sales of tickets

● Developed discipline and time management skills

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