Kaci J. Hahn

*** ***** ***** *****

St. Louis, MO 63141

Cell: 636-***-****

adz68q@r.postjobfree.com

Education and Training

****-******* ******* ** ***** Studies-Healthcare

Oklahoma University College of Law

Norman, Oklahoma

2009-2014 Doctor of Pharmacy

St. Louis College of Pharmacy

Saint Louis, Missouri

Licensures and Certifications

July 2014 – Current State of Missouri, Pharmacist

May 2006 – May 2015 State of Missouri, Massage Therapist

May 2022 Basic Life Support and Cardiopulmonary Resuscitation Training

April 2013 American Pharmacist Association Immunization Training

Professional Experience

January 2022 - Current Walgreens Pharmacy- St. Ann, MO

Pharmacist in Charge/ Pharmacy Manager

Patient care is my top priority. My purpose and goal as a pharmacist are to ensure my patients know their medications, are aware of any adverse reactions, and feel comfortable asking questions at any time. I take their education as seriously as I take my own; if a patient doesn’t understand, we talk until clarity is found. Without patients, pharmacy has no purpose in the healthcare arena.

Identified causes behind poor service metrics, addressed the causes on an individual basis, and took corrective action, resulting in better and more efficient service for the patients.

Developed more efficient scheduling, matching the patient volume to labor costs – resulting in more efficient operations.

Within six weeks of new management, customer service scores rose by 55%, wait times decreased from 90 minutes to 20 minutes, phone hold times decreased from over 250 seconds to less than 90 seconds, and excess inventory was reduced by over 30%.

Utilizing my healthcare law education from the University of Oklahoma, I trained staff members on HIPAA compliance and Medicare and Medicaid fraud, waste, and abuse.

With the continuing COVID-19 pandemic, oversaw the institution of rapid on-site testing and continuing vaccination programs with each additional vaccine that became available. Trained staff on appropriate vaccine choices and added additional immunizers to the staff members.

General pharmacy duties, including verifying and dispensing medications, overseeing technician work, patient education, immunization, off-site immunization clinics, and medication inventory.

Managerial responsibilities include medication reconciliation, yearly controlled substance inventory, monthly profit and loss analysis, employee evaluation and discipline, daily sales evaluations, third-party claims, and prescription counts.

February 2020-January 2022 Walgreens Pharmacy- St. Louis, MO

Pharmacist in Charge/ Pharmacy Manager

General pharmacy and managerial duties as above.

COVID-19 pandemic pharmacy preparedness including initiation of testing within pharmacy, initiation of cleaning regimens to prevent virus transmission, education and initiation of vaccine programs as vaccine became available, and trained technicians to become certified immunizers.

December 2016-February 2020 Walgreens Pharmacy- Hollister, MO

Staff Pharmacist

General pharmacy duties as above.

Assisting the pharmacist with managerial duties including medication inventory reconciliation, yearly controlled substance inventory, third-party claims, workplace conflict resolution, and prescription counts.

July 2016-December 2016 Walgreens Pharmacy- Ozark, MO

July 2014-July 2016 Walgreens Pharmacy- Branson, MO

Pharmacist in Charge/ Pharmacy Manager

Professional Organizations

2011 - Current National Community Pharmacy Association

2010 - Current American Pharmacist Association

References available upon request

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