Well Being Client Support

Natalia Matoi

Healthcare Specialist Profile

*******@*****.*** • 929-***-****

Staten Island, NY 10306

Compassionate and patient-focused professional with hands-on experience in healthcare and community well-being. Adept at leveraging behavioral skills development, child development expertise, and social-emotional learning training to foster holistic well-being within diverse communities. Known for exceptional organizational skills and unwavering commitment to improving overall health outcomes. Proficient in managing diverse priorities, fostering strong relationships, and ensuring effective communication. Eager to contribute comprehensive healthcare expertise and compassionate service to healthcare team.

Areas of Expertise

Health Promotion

Cultural Competence

Patient Advocacy

Nutrition Education

Client Support

Patient Assessment

Collaborative Care

Community Outreach

Healthcare Communication

Resource Coordination

Health Education Workshops

Reporting & Documentation

Professional Experience

CHW (Advanced Training, Job Experiential Training) SIPPS, Northwell Health SIUH, Staten Island, NY 2023

Conducted informative sessions for clients on proactive health measures, dietary considerations, physical fitness routines, stress-handling techniques, and optimal ergonomic practices to enhance their overall well-being. Delivered swift and proficient emergency first aid and CPR for immediate and effective medical assistance. Collaborated seamlessly with multidisciplinary team to strategize and synchronize client care efforts for cohesive and comprehensive support. Supported clients in identifying and securing community resources in line with appropriate services. Provided appropriate information to clients about long-term health benefits of balanced diets and exercise programs. Efficiently organized and managed appointments via central scheduling system. Served as liaison between agency and external entities in conveying and interpreting scope and offerings of organization to various institutions, general public, and government bodies.

●Instructed program participants in correct approach to nutrition for healthy lifestyle behaviors and sustainable habits.

●Drove outreach initiatives to promote mental health awareness.

●Ensured clients adhered to personalized treatment objectives by providing suitable follow-up.

●Generated precise and succinct dietary and exercise plans for individuals based on distinct nutritional requirements and medical prerequisites.

Teacher, Alphabet Academy (Child Care Center), Staten Island, NY 2015 – 2023

Maintained student focus through proactive behavior adjustment and positive reinforcement methods, resulting in enhanced task engagement. Supervised learning groups of students in classroom to ensure smooth running of operations and enhance student interaction. Organized parent conferences to address inquiries and discuss academic progress. Integrated children's literature from world cultures for cultural awareness.

●Fostered physical, mental, and social growth by orchestrating classroom games and exercises.

●Contributed to cohesive school community development within virtual classroom setting by creating and employing robust strategies.

Additional experience as Internship shadowing with Medical Assistance and RN at Mount Sinai pedestrian Center, New York City, NY Office Administrator, NYC AIRCOOL Services, Staten Island, NY Transportation Coordinator, Elderly People All Around Transformation, Brooklyn, NY

Education

Associate of Business Administration in Accounting Technology and Bookkeeping

Penn Foster Career School, Scranton, PA

Licenses & Certifications

Community Health Worker (CHW) Certificate, College of Staten Island of City University of New York, Staten Island, NY

EKG Technician Certificate, Manhattan Institute, New York, NY

BLS Certified Emergency First Aid

CPR Certification

Languages

Russian: Native Romanian: Fluent English and Ukrainian: Basic

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