P R O C U R E M E N T A N A L Y S T

A N G E L H A Y E S

ah

Customer Service

Interpersonal Skills

Microsoft Outlook, Word, Excel,

PowerPoint

Detail-oriented

Accountable

Adaptable

Problem-solving

Strong Communication

Team-player

Critical Thinking

Leadership Skills

Self-management Skills

Organizational Skills

Strong work ethic

I am a highly ambitious and hard working team player with experience in database administration, retail, and customer service. I am highly creative and empathetic, and possess the ability to think outside the box in problem solving. S K I L L S

Profile

E D U C A T I O N

Destrehan High School

HIGH SCHOOL

Nicholls State University

UNIVERSITY

E X P E R I E N C E

NYC Department of Health and Mental Hygiene

May 2023 - Present

PROCUREMENT ANALYST

Process over 100 contracts and invoices a week through Payrs and PASSPort software

Assist operational staff and team members in managing contracts for services and through procurement process

Succesfully implemented spreedsheets via Microsoft Outlook and AirTable to increase workflow and efficiency

Gong Cha

Feb 2022 - May 2023

BARISTA & SHIFT LEAD

Oversaw in-store execution of sales and promotion strategy, contributing to an increase of approximately 25% in revenue

Trained and oversaw new incoming baristas to ensure high standards of service were met

Made individualized beverage recommendations and educated interested customers on flavor profiles, ingredients, and company’s history Performed lead barista duties through the morning rush, which included supervising other baristas, maintaining drink quality, and fast and efficient service.

347 - 324 - 7229

108 - 15 37th Dr, Corona, NY 11368

adz5xf@r.postjobfree.com

HEAD CASHIER

Walmart

April 2021 - Sep 2021

Aided 100+ daily customers with checkout process and answering outstanding questions

Collaborated with other cashiers, offering assistance to guarantee a smooth and seamless checkout process

Managed inventory and assisted customers who asked for specific items Recognized as employee of the quarter in 2021

Georgia State University

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