Entry Level Customer Service

KANWARDEEP SINGH

Fresno, CA ***** 559-***-**** adz5vp@r.postjobfree.com

Professional Summary

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills. Skills

Route Management

Passenger Support

Schedule Management

Money Transfer Systems

Order Picking and Processing

Transportation Regulations

Supply Transport

Consulting Supervisors

Microsoft Word

CDL License

Heavy Lifting

DOT Requirements

Service Dispatching

Safety Management

Time Management

Route Logs

Safety Standards

Customer Service

Safe Driving Techniques

GPS and Route Planning

Driving and Transportation

Safety Protocols

Verbal and Written Communication

Shipping and Packaging

Customer Rapport

Valid Driver's License

City and Non-City Driving

Vehicle Inspection

Defensive Strategies

Driver Routing

Route Mapping Software

Business Management

Drivers Daily Log (DLL)

Loading and Unloading

Assisting Drivers

Maintenance and Repair

Damage Prevention

Mileage and Service Logs

Inquiry Response

Driver Relations

Staff Development

Fuel Logs

Inspecting Trucks

Passenger and Cargo Transport

Scheduled Services

Work History

Driver 09/2023 to Current

Gurm Transport Llc – Buckeye, AZ

Followed all relevant traffic laws and safety regulations. Utilized GPS and other navigation tools to plan routes and stay on schedule. Maintained professional and friendly demeanor during deliveries to uphold company reputation. Delivered goods and products to customer on time and in excellent condition. Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Coordinated efficient routes to avoid delays and optimize schedules. Loaded and secured items in trucks to avoid damage to parcels during delivery. Updated logs and tracking documents accurately and according to schedule requirements. Answered, scheduled, and responded to reservation calls at specific times and locations. Communicated with dispatchers and other personnel to coordinate transportation schedules. Supervisor 04/2021 to 08/2023

SUBWAY – Fresno, CA

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Handled customer complaints, resolved issues, and adjusted policies to meet changing needs. Monitored workflow to improve employee time management and increase productivity. Evaluated employee performance and coached and trained to improve weak areas. Achieved results by working with staff to meet established targets. Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Maintained compliance with company policies, objectives, and communication goals. Education

Associate of Arts 08/2023

Fresno City College - Fresno, CA

High School Diploma 06/2023

Bullard High School - Fresno, CA

Languages

Punjabi

Native or Bilingual

hindi

Native or Bilingual

English

Native or Bilingual

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