Kaushik Ch

Email: adz5ve@r.postjobfree.com

Ph#: +1-469-***-****

Professional Summary:

Around 3+ years of experience in IT industry especially with skills like Analysis, Design and Development, Customization, Testing, Implementation, production support and maintenance of various applications using Salesforce CRM Technologies.

Experienced in Sales force CRM both as Administrator and Developer. Good experience with Administration, Configuration, Customization, Development, and support experience on Salesforce.com Platform.

Proficiently grasped and implemented Salesforce.com CRM along with its Development Life Cycle at an expert level.

Hands on experience on Sales force Lightening and Communities. Experienced in implementation using Apex Controllers, Triggers, Web Services and Visual Force Pages, Components, Tabs, Custom Objects, Reports and Dashboards.

Strong knowledge in App - Exchange Applications for integrating with Third Party Applications.

Data Load for SDFC standard objects, custom objects.

Experienced with Lightning UI development and working on Lightning Process Builder. Utilized various data tools such as Apex Data Loader, Excel Connector, Import Wizard, SFDC Data Export, and Mass Delete, among others.

Experienced in administrating and developing projects on sales force platform. Expertise in development using Visual Force and Apex, SOQL, SOSL, WSDL, Web Services API and custom user interfaces using HTML and Apex tags.

Extensive Knowledge in Design and Development of User Interfaces using HTML, DHTML, AJAX, XML, XSL.

Extensively worked on CRM fusion to manage duplicates, mass edit, and delete records, convert leads etc.

Good experience and knowledge of Database Modeling.

Excellent team player and executes task under less supervision.

Excellent analytical, communication and inter-personal skills.

Technical Skills:

Languages

C#, C++, Java, Apex

SFDC Technologies

Salesforce CRM, Apex Classes/Triggers, SOQL, SOSL, DML, Visual Force Pages/ Components, Apex Web Services, Lightning UI, Workflow & Approvals, Case Management Automation; Experience in Sales Cloud and Service Cloud.

Technologies

C++, C#, Java, Java Script, LINQ, SQL, ETL tools, UML, HTML, XML, XHTML.

Methodologies

Agile, Scrum, Waterfall

Salesforce Tools

Eclipse, Force.com, Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader

Databases

MS SQL Server, PL/SQL, Oracle & MySQL

Operating Systems

Windows, Linux, UNIX

Certifications:

Certified Salesforce Platform Developer-1

Certified Salesforce Administrator

Certified Service Cloud consultant

Professional Experience:

Client: NiSource, Columbus, Ohio. May 2022 – Till Date

Role: Salesforce Developer

Responsibilities:

Engaged in multiple phases of the Software Development Life Cycle (SDLC), encompassing analysis, requirement engineering, architectural design, development, enhancements, and testing.

Designed, developed, and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Designed multiple Visualforce Pages and Apex Triggers to augment existing functionality. Additionally, authored Apex Classes and Controllers to empower these visual pages with enhanced functionality.

Created Custom Objects and fields for transactional and contractual information. Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.

Hands on experience on Lightning and Communities.

Generated various reports and dashboards in lightning for Sales performance tracking.

Worked on translating several Visual Force pages to lightning framework. Established Custom Objects and fields to manage transactional and contractual data.

Planned and implemented Custom tabs, validation rules, Approval Processes, and Auto-Response Rules to automate essential business logic.

Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.

Used different data tools like Apex Data Loader, Excel Connector, Import Wizard, SFDC Data Export and Mass Delete etc.

Developed templates, defined approval processes, customized approval page layouts, and configured associated approval actions to streamline and automate various processes.

Created various Reports (summary reports, matrix reports, pie charts, dashboards, and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.

Used SOQL&SOSL for data manipulation needs of the application using platform database objects in various phases of Software Development Life Cycle (SDLC) of the application like requirement gathering, Design, Analysis and Code development.

Participated in data transformation and data cleansing tasks during the transfer of data to an external system using Informatica on Demand.

Developed new apps with the Lightning App Builder and Lightning Components for sales reps to help them sell faster and smarter (Sales Cloud).

Implemented feature enhancements for the Service Cloud console view and created Visualforce components to enhance functionality.

Defining/designing SOAP web services to interact with CSP, CTP and Work Bench.

Worked in Agile environment and provided status updates in daily stand-up calls.

Environment: Saleforce.com, Salesforce Communities, Apex Classes, Visual Force, Controllers, Triggers, Pages, Data Loader, Lightning Components, Data Migration, Sales Cloud, Service Cloud, HTML, Workflow & Approvals, Java Script, Reports, Custom Objects, Custom Tabs, Dashboards, Windows.

Company: Value Cyber Tech, India June 2020 – Dec 2021

Role: Salesforce Developer

Responsibilities:

Involved in various SDLC phases like Requirement gathering, Design, Analysis and Code development.

Involved in Requirement gathering and development of Design Document from the user stories.

Configure the custom Approval Process with Email alerts, Field updates and Web Services integration.

Implemented Apex Triggers, Apex Classes and custom Apex Controllers.

Customized the views by using custom Visualforce pages and Standard Apex Controllers. Lightning Component to track the placed order: Designed and developed Lightning component and REST.

Designed and developed multiple solutions using Apex classes, triggers, Lightning components, process builder, batch classes and test classes.

Addressed and resolved cases promptly while providing urgent support to the team, including real-time troubleshooting and implementation.

Implemented test driven methodology for unit testing for Apex classes and achieved 75% of code coverage for all Apex classes and triggers.

Involved in Salesforce.com application declarative activities like creating Users, Roles, Profiles, Permission set, Sharing rules, Field-level security, Validation rules, Workflows, Record Types and Page Layouts.

Configure the custom Approval Process with Email alerts, Field updates and Web Services integration.

Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the business organization.

As part of the application development, crafted numerous triggers, Apex classes, and Visualforce pages.

Designed, Implemented, and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.

Experience in web technologies like HTML, CSS and JavaScript. Conducted data migration using the Import Wizard and Data Loader, in addition to scheduling routine data backup operations with the Apex scheduler.

Developed and maintain visual force, AppExchange, Force.com pages and integration to other third-party solutions.

Environment: Salesforce.com, Force.com, Apex Classes, Apex Triggers, Conga CLM Apex Controllers, Visualforce Pages, Eclipse, SOQL, SOSL, Service Cloud, Sales Cloud, Data Loader, Page layouts, Roles, Custom Objects, Email alerts, Oracle.

Education Details:

Bachelors in Electronics and Communication Engineering from JNT University, Hyderabad, India. (2021)

Master’s Degree in from Management Information Systems Lamar University, Beaumont, TX, USA. (2023)

Contact this candidate