Scrum Master Project Manager

DAVID J. MCGEE CSM, SAFE SPC

Remote Office 210-***-**** adz5v1@r.postjobfree.com linkedin.com/in/davidjaymcgee

SCRUM MASTER/PROJECT MANAGER

AGILE PRACTITIONER PROJECT DELIVERY SPECIALIST SERVANT LEADER SOLUTIONS INNOVATOR

Certified Scrum Master (CSM) Certified SAFe® Practice Consultant (SPC)

Project Management Professional (PMP), inactive

15 years of leading Agile Scrum projects as Certified Scrum Master, Jira, Confluence, Mural

5 years of leading SAFe SPC Program and Projects using SAFe program increment planning.

Implementation and end user of Service Now. Familiar with ITSM Frameworks.

Performance-focused leader offering more than 15 years of experience in coordinating, leading, and executing product implementations to expand digital capabilities, optimize user and customer experiences, mitigate risk, streamline operations, and maximize business value for companies across multiple industries.

AREAS OF EXPERTISE

Project Management & Delivery Product Design & Development Agile, Scrum, Kanban, Waterfall Methodologies

Software Development Lifecycle Business Analysis Team Leadership Data & Analytics Process Improvement

Project & Implementation Planning Relationship Development Training & Development Coaching & Mentoring

DevOps System Design Cybersecurity Incident Management Requirements Gathering Problem Resolution

Risk Management Compliance Release Management Stakeholder Management Change management

CAREER TRACK

Charles Schwab Remote 3/2023 to Present

SCRUM MASTER (Contract)

Contracted to lead 2, 10-member teams in delivering digital messaging products to successfully onboard several new clients following acquisition of TD Ameritrade. Lead Agile ceremonies to drive team engagement, monitor progress, and identify areas for improvement. Participate in implementation planning functions to ensure alignment with strategic goals and requirements.

Played major role in ensuring smooth customer integration through spearheading rollout of digital messaging solution.

Arles MGT Remote 11/2022 to Present

SCRUM MASTER/TRAINER

My personal company. Design, develop, and facilitate Agile training classes. Assess and coach Agile practices. Client list provided upon request.

Elara Caring Remote 7/2022 to 11/2022

TECHNICAL PROJECT MANAGER & SCRUM MASTER (Contract)

Recruited to lead and deliver implementation of ServiceNow and Agile transformation for this healthcare corporation. Led 12-member team, providing guidance on Agile/Scrum practices and values. Evaluated team performance and Scrum maturity to ensure excellence. Led sprint planning and Scrum meetings; facilitated discussion, provided strategic decision making, and resolved conflicts. Utilized Asana to organize, manage, and monitor projects. Ensured adherence to security and privacy guidelines.

Executed rollout of ServiceNow digital platform via Agile. Greatly increasing productivity.

Designed Agile Transformation Process

DAVID J. MCGEE Page 2 of 2 adz5v1@r.postjobfree.com

Imperva Remote 2/2022 to 7/2022

TECHNICAL PROJECT MANAGER & SCRUM MASTER (Contract)

Designated to drive implementation of Kubernetes system in model data center to optimize client upgrades and installations for this cybersecurity and software company. Managed 15-member team to deliver project. Documented current and future business processes <New Kubernetes design>, in tandem with key partners. Collaborated with IT staff to document technical designs and coordinate design reviews. Prepared and presented SOWs and proposals for project activities. Reported on project status and budgets. Utilized Asana as Agile sprint management tool.

Championed successful KUbernetes rollout by developing project documentation and plans outlining goals, strategy, team, scheduling, risks, contingency plans, and resource allocation, in line with project lifecycle and software development lifecycle guidelines. Defined project scope, milestones, and overall objectives.

Implemented Kanban in the server admin and bare metal departments.

USAA AGILE PRODUCT MANAGER/OWNER (1/2019 TO 4/2021) CONVERTED TO EMPLOYEE

Advanced to lead role in transforming USAA’s life insurance administrative system to Accenture’s insurance platform. Gathered requirements and coordinated priorities. Led development teams in daily huddles and demos of working software. Presented accepted priority epics and features at quarterly planning sessions. Provided project status to all levels within company. Led and monitored testing during development. Utilized Asana for product backlog creation and grooming, as well as requirements collection.

HCL AGILE PRODUCT MANAGER/OWNER (3/2018 to 1/2019) USAA Client

Product backlog creation and grooming and faciltation of program quarterly planning. Selected to lead product backlog creation. This resulted in my being hired as FTE and promoted to Lead.

USAA AGILE TRANSFORMATION/SCRUM MASTER & AGILE COACH (1/2007 to 5/2015)

Promoted to lead an 8-member third-party team in enabling Agile transformation and establishing the first IT project management office (PMO). Partnered with program management on developing Agile budget process. Teamed with change management team to coordinate end-user acceptance testing.

Accelerated release frequency by partnering with release management <facilitated release when ready>.

Improved team performance after developing and delivering Scrum/Iterative development training. Instructed teams in India on Agile Scrum model.

Recognized as USAA’s first employee to achieve Certified Scrum Master designation.

USAA TECHNICAL PROJECT MANAGER (1/2000 to 4/2007)

Promoted to steer multiple projects (up to 6 concurrently) across various areas, including infrastructure upgrades to time and budget requirements. Oversaw testing, release management, communications/coordination, risk management, and issue management. Educated product owners and managers on refining product backlog. Coached and mentored project teams, while ensuring effective, ongoing communication.

Previously served as SOFTWARE DEVELOPER & SOFTWARE DEVELOPMENT TEAM LEAD (1/1990 to 8/2000).

EDUCATION, QUALIFICATIONS, & TECHNICAL PROFICIENCIES

Bachelor of Business Administration (BBA), Information Systems & Accounting Concentration

University of Texas at San Antonio

COBOL JCL REXX Salesforce Jira Confluence Asana Smartsheet Rally

MS Office MS Project MS Visio SharePoint SQL UNIX DB DB2 Version One IBM’s RTC

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