Customer Service Data Center

Corbette Alley

IT Infrastructure Engineer/ Cloud Admin / Systems Lead

Technically proficient, business savvy leader and IT professional, offering over 30 years of commitment to customer service and over 14 Years of IT deployment / project management experience. Core Competencies

Self-Motivation – Accountability – Team Development & Leadership – Customer Service Centric – Process Creation and Development Technical Planning – Project Leadership and Management – Strategic Planning - Business Solutions - Quality Assurance Technical Qualifications

Data Center Administration • Virtual and Physical Data Center Deployment/ Integration/ Administration • Security Specialist

• Project and Process Deployment • SQL Deployments / Configurations & Upgrades • Casino Game Systems Installations / Upgrades / Multi-Site Data Interfacing • Windows Server Deployments & Administration Technical Expertise

Professional Experience

Strategic Staffing Solutions- New Orleans, LA Sept 2022 – Feb 2023 Systems Engineer / VMware- Performed in a Hybrid Contract role splitting days weekly between New Orleans City Hall onsite in the Central Business District and remote days from the Florida Panhandle.

Tasked with managing legacy Storage and virtual infrastructure for the City of New Orleans, an environment spanning 2 distinct Datacenters and fully replicated DR site, with over 100 Nodes and 800 virtual servers across all datacenters.

Worked hand in hand with Change management team implanting and directing Change Requests.

Performed all daily tasks and administration for the VSphere Virtual environment and its underlying infrastructure utilizing VCenter, VRealize and Site Recovery Manager, including Cisco UCS Management Software

Spearheaded infrastructure upgrade for end of life VSphere platform and Cisco UCS Blades spanning all sites.

Pure Storage Flash Array Management- Upgraded OS across Datacenters for Safe Mode compatibility bringing the environment to a more robust Disaster Recovery and volume/ pod management mode. Sandestin Golf and Beach Resort – Miramar Beach, Florida April 2019 - Sept 2022 IT Infrastructure Administrator / Engineer – Providing a 2400-acre golf and beach vacation rental resort. Data Center management, including hybrid cloud integrations, migrations project management and administration for all virtual infrastructure and network fabrics. Light duty SQL dba.

Global Admin with Owner rights managing 2 tenants in Azure for resort. One providing a Recovery Services Vault subscription recently redeployed utilizing blob storage for Veeam backups, and a second providing Azure Active Directory and hybrid exchange environment platforming our Office 365exchange services .

Migrated and Merged 2 Windows Server 2016 Hyper-V Failover Clusters hosted across 4 nodes into one Windows Server 2022 cluster across 2 nodes after hardware upgrade from long serving Dell PowerEdge Servers to HPE ProLiant DL380s.

Architected and deployed the very 1st Co-Located DR Site available for the resort, utilizing 40GB Fabric Connectivity between the cross campus datacenters, utilizing Brocade VDX 6740 Fabric Switches with Extreme Networks OS for fabric backbone management.

Acted in a dual role as Network Admin and Infrastructure Admin the majority year 1 at Sandestin.

Brought production server OS environment into compliance and away from unsupported Microsoft versions saying goodbye to server 2008.

Resurrected a neglected data and server environment from the brink of collapse with OS patches version and database version upgrades with very limited production environment outages or business interruptions.

Install, Deploy, Migrate, and Manage Nimble SAN HF-20

Resurrect a failed SCCM 2008 deployment.

Manage Datacenter Infrastructure supporting - Hyper-V Cluster Environment: 4 clusters, 8 nodes, 60 VMs and a limited ESXi 7 VSphere Environment. Brocade VDX Fabric, HP Comware core and Nimble SAN with Dell 810 and 910 PowerEdge Nodes for compute.

Deploy, Configure, cut to production and Manage ESXi 7 from an unlicensed ESXi 6.5 production environment.

Rebuilt Group policy for the enterprise domain.

920 N. Church St.

Santa Rosa Beach, FL 32459

***********@*****.*** / 228-***-****

Migrate on premise Citrix XenApp farm to Citrix Cloud allowing remote reservation agents to leverage the speed and reliability of cloud hosted apps..

Deploy PKI Cert Environment across Domain

Deploy and integrate all server systems at Hotel Effie (an exclusive newly built Boutique Hotel on the resort campus) on a very limited allowance of time before the projected open date. Deadlines were met. Location opened on time..

Upgrade Exchange on-prem Hybrid 2010 to 2016

Alley Consulting - Gulfport, MS June 2018 – April 2019 Principal Consultant - Bringing virtualization, networking and security solutions to small and medium businesses.

Spearheaded the implementation and configuration of an InvGate IT incident ticketing and asset management system for a local Government Contractor

Administrating user Rights to Windows Highly Sensitive engineering and research data for branches of the US Military within File Server Directories leveraging Active Directory and Group Policy.

Surveyed site environment in correlation to requirements for SCCM vNext deployments and migrations. Staged and deployed SCCM 2016 to help a local business grow by freeing up members of IT departments from the man hour drain that unautomated node management can be.

Project Lead for the migration and turnaround of an unmanaged engineering document and data archive through deployment of SolidWorks 2018 PDM, document management module for a local manufacturer.

Providing troubleshooting services for Windows Server Domain Services issues, Active Directory issues, Computer and User Policy rollouts via Group Policy implementations.

Providing MS SQL, Windows Server installations, and light Exchange Administration services to local clients. Teksystems- Evonik Industries - Theodore, AL May 2017 - May 2018 Security Engineer / Analyst - An international specialty chemical conglomerate active in over 100 countries across the globe, headquartered in Germany. In 2016 Evonik reported over34 Billion Euro in gross sales.

Assisting in the management of a Global IT Security Network comprised of over 850 physical and contextual Cisco ASA firewalls in over 67 countries containing over 20,000 nodes worldwide.

Leading the design, creation, and implementation of a process that facilitates and aggregates the compliance of rulesets of roughly 400 production network firewalls across Evonik’s global business units.

Spearheading interdepartmental collaboration with SharePoint onsite developers to create a SharePoint site used to facilitate the administration of and move this Compliance Check Process forward while leading the project team as SharePoint Site Administrator.

Examining Rulesets in firewalls across the globe and recommending changes that must occur for these devices to reach a state of compliance in accordance with industry best practice. Singing River Health Systems – Pascagoula, MS May 2016 – March 2017 Network Administrator/ Backup Administrator at an award-winning Non-Profit Hospital System maintaining, building and supporting infrastructure for Epic Systems.

Provided expertise with a recent $1.1 Million EMC VNX to Unity, Extreme I/O all flash storage migration and upgrade. Delegated and executed a leadership role in the included Data Domain portion of the project- DD860 to DD4200 (moving backups from an EMC Networker platform to the EMC Avamar platform) and setting up EMC DPA monitoring software.

Network Administration for a LAN of over 5,000 nodes consisting of 100+ Cisco Switches, Dell, Brocade, Nortel, EMC infrastructure with 100+ physical hosts and 700+ Win Server based VM’s in a VSphere 4.0 thru 5.5, Citrix and VMware Horizon 7 VDI environment ranging in XenApp 6.5, ESXi versions 4.1 to 6.5 across 2 separate and local Data Centers.

Managed and secured highly sensitive patient health and information data as Backup Administrator, leveraging EMC Data Domain Hardware and EMC Networker and Avamar Backup software to secure, and maintain the high availability of business critical data within acceptable RTO’s.

Lead deployment projects for systems that provide SaaS, PaaS functionality within the SRHS datacenter for Health Informatics Software and Business Software Vendors serving the organization.

Surveyed site environment in correlation to requirements for Server 2012 R2 migration to SCCM vNext.

Deployed and maintained SCCM across datacenters and user environment with a team of other highly qualified administrators slowly weening the organization away from an outdated remaining WSUS and environment. International Game Technology (IGT) Gulfport, MS February 2013 – January 2016 Systems Engineer II at the world’s largest casino game manufacturer with offices in over 26 countries across the globe

Lead the Integration Team as Lead Engineer on a variety of single and multisite upgrade and installation projects that integrate IGT’s Pre Spec’d Virtual Datacenter Environments across the entire enterprise of both Large (5,000 to 10,000 node) and Small Scale (50 to 500 node) Casino Resorts with, IGT Casino Game Systems Software.

Designated Lead Engineer- San Pablo Casino Advantage 9.2 Premium Upgrade- San Pablo, California Summer 2015. Three Rivers Casino Advantage 9.1 Upgrade- Florence, Oregon June 2014. Wind River Casino 8.3 Advantage Upgrade- Riverton, Wyoming. September 2014.

Lead meetings with casino executives communicating highly technical information, plans, processes, events, incidents and situations to peers, and non-technical and executive staff.

Co-Creator and Spearhead of an internationally distributed intercompany Field Engineer Training Document /Workshop, for one of IGT’s most challenging system builds: Table Manager build Version 9.1 and up with CTA & Patron Management Sync / Integration.

Lead testing and QA initiative for Table Games platform interfacing with AS400 running Bally’s CMS system.

Project Lead Related tasks- Creating Technical Plan for Project in its entirety and owning the Technical Plan Process. Verification and analysis of SQL Database Migrations, Upgrades, and Upgrade timings in Lab environments to minimize downtime and mitigate data corruption and meter variances for Accounting and Audit groups. Education

Northwest Community College, Oxford, MS Fall 1995-1997 Major: Engineering Southeastern Louisiana University, Hammond, LA Fall 1994-1995, Major: Engineering Gulfport High School, Gulfport, MS Graduation Date: 1993 Gifted / AP Program Certifications / Technologies

Supported /Leveraged Technologies

Virtualization- Microsoft: Hyper-V Cluster, VMware: VSphere: ESX v.4.0, v4.1, ESXi v4.1, Thru 7.0.1 -Vcenter7 Deployment, VCM- VCenter Configuration Manager, Patch Management, VMWare View Horizon 7, Citrix Cloud Xenapp, Linux Administration, Bash.

Datacenter Backup and Disaster Recovery- Pure Storage, HP Nimble HF20, EMC Data Domain, EMC Networker v8.2 backup and recovery software administration and migration to Avamar, DPA NetApp MGT, CArc Backup- Tape Backup Module. Quest: VRanger Pro, NetBackup, NetVault, Microsoft DPM 2019, VEEAM Enterprise Plus, (VBR 11), Vsphere Site Recovery Manager.

Administrative- Windows Server 2003 - 2022 Enterprise, SCCM 2019 (Next Branch), Azure Active Directory, Microsoft Windows Active Directory and Domain Services, Group Policy, IIS, Distributed File Services, MSSQL 2008 thru 2018, MySql5.6, Microsoft Office 365 Administration Azure Tenant Global Admin, Office 2016, 2013, 2007, 2003, Visio, SysInternals, GFI LanGuard,, Adobe Acrobat, Notepad++, WinDirStat, Wireshark, Powershell

Network / VOIP- Cisco- CSM, Call Center Manager v6.1.8, A.S.D.M, Unity, IOS CLI Configuration, Cisco 2500-3750 Series Switches, Cisco 4100 Series, Aruba switches AP’s and WLAN controllers, Nortel, Brocade, and Juniper Switches and Firewalls, Fortinet Firewalls, HP Comware Switches Blades, Fiber Switches, Aruba Switches, Brocade VDX Fabric Switching, Extreme Networks.

Incident and Change Management- ServiceDesk, Samanage, InvGate Service Desk and Asset Management Implementation, ITSM Salesforce, BMC Service Desk, SAP, Spiceworks Incident Ticket and Inventory Management Server.

Server, Storage, Security, IPS- Cisco CSM Cisco ASA 5510-5520, Firesight IPS, RSA and Yubikey Security Token, Aironet 1200 Series APs, UCS C200 Virtual Host. EMC DD860. DD4200. Dell Chassis R 610, Forcepoint Web Security Appliance, Avamar Backup Appliance, Brocade and Juniper Switches/Firewalls, Cisco Firesight, Virtual Security Appliance, HP Nimble, HPE 3Par, Pure Storage All Flash Arrays, Arctic Wolf

Certifications

VMware VCA-DCV ID: VMW-01270413W-00412350 November 2013

ITIL Foundations ID: 5495007 October 2015

Dell Certified Systems Expert September 2010

IBM/Lenovo Systems Specialist September 2010

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