Customer Service Los Angeles
Resume:
James Gibbs
Los Angeles, CA *****
******************@***********.***
Work Experience
Security Guard
Allied Universal - Los Angeles, CA
January 2016 to Present
* Customer Service
* Patrolling the building perimeter and premises
* Noting the entry and exit of employees, visitors, and other individuals
* Directing visitors to reception and logging their entry to the premises
* Monitoring our video surveillance system and reviewing footage if necessary
* Responding to alarms and calls of security concern
* Keeping daily logs of activities and any issues addressed
+ Answering phones and responding to other inquiries at the security desk
* Alerting authorities if needed for emergencies or security breaches
Customer Service Representative
Walmart - Los Angeles, CA
February 2010 to February 2015
* Receiving and placing customer service telephone calls
* Maintaining solid customer relationships by handling questions and concerns with speed and
professionalism
* Resolving customer complaints, managing database records, drafting status reports on customer
service issues
* Data entry and research as required to troubleshoot customer problems
Education
High school diploma
Alain Leroy Locke High School - Los Angeles, CA
January 2003 to June 2007
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