Customer Service Data Entry
Resume:
Dawn M Sharp
***** **** ***** ******* ** *****
504-***-**** *************@*****.***
I am a professional with several years of customer service from security to quality and other rolls I have had. I am big on attendance and communication with a positive work demeanor.
SKILLS:
Customer Service Microsoft Office Administrative Experience Organizational Skills
Data Entry – Order Entry Filing paper and digital Communication Skills Logistics
Transportation Management Systems Shipping and receiving
WORK HISTORY:
Piazzas Seafood - Feb 2023 – Current
Operations Dispatch
Maintaining databases and spreadsheets and updating information as needed
Communicating with drivers and customers to collect payments
Accurately recording payment and scanning manifest into a digital record in the computer
Monitoring the transportation management system to give sales and customer the driver ETA for delivery
Completing returns and sending emails to accurately account for product
Creating routes per manifest for driver delivery
Silocaf USA LLC – July 2017 – Oct 2023
Quality Safety Security Specialist (Supervisory)
Maintained schedules for multiple employees
Entered data into the computer to maintain paperwork for company and audit purposes.
Organized work request Inventory records housekeeping records forklift inspections fire extinguisher inspections
Quality walk throughs to report any problems needing to be corrected for safety of product and employees.
Excellent communication collaborates with others safety meeting quality audits
Inventory of yard and warehouse to maintain accountability of all product in the facility
Conduct vehicle and pedestrian screening and searches
Log in/out vehicles and pedestrians
Verify TWIC and Personal ID
Conduct TWIC escort training and testing
Conduct USCG approved shore leave verification and crew changes
Train and supervise other security officers on site
Calculate total daily search percentages, to stay in compliance with USCG regulations
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