JIGAR

LAD

adz5rh@r.postjobfree.com

270-***-****

FRANKLIN, US 42134

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals. Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.

PROFESSIONAL SUMMARY

Walmart - Electronics(Entertainment) Team Member

Bowling Green, KY • 06/2023 - Current

Trace Die Cast, Automotive Industry - Network Support Engineer - Intern Project

Bowling Green, KY • 02/2021 - 04/2021

Days Inn by Wyndham - Customer service Representative Franklin, KY • 06/2014 - 12/2017

PROFESSIONAL EXPERIENCE

Contributed to team success by completing jobs quickly and accurately.

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• Learned all required tasks quickly to maximize performance. Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

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Developed strong cooperative relationships with coworkers and managers.

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• Assisted with inventory counts and stocking of merchandise. Installed and maintained data and voice circuits through routers, switches and WAN devices

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Provided network support and performed troubleshooting to resolve various WAN/LAN connectivity issues

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• Installed and maintained printers and software's

• Setup new windows system for office

• Data entry any uploading in server.

Demonstrated strong analytical, troubleshooting and problem-solving skills.

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Complied customer feedback and recommended service delivery improvements to management

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Answered customer telephone calls promptly to avoid on-hold wait times

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Consulted with outside parties to resolve discrepancies and create effective solution

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• Communication with customers and help with some technical skills Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

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Provided primary customer support to internal and external customers.

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computer hardware and operating

system

MS Office

Customer service

Project management

Communications

Team management

SKILLS

• System Management

• Power Supply

• Motherboard

• Networking

• External Devices

• Security

• Memory

Western Kentucky University

Bowling Green, KY • 08/2022

Bachelor of Science: Computer

Information Technology

Southcentral Kentucky Community

& Technical College

Bowling Green, KY • 05/2020

Associate of Applied Science:

Information Technology

EDUCATION

Computer Technician

Security +

A+

Computer Tech Basic

CIT Fundamental's

CERTIFICATIONS

Panda Express Restaurant Group - Cook

Bowling Green, KY • 08/2019 - 06/2022

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

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Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

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Prepared food items in compliance with recipes and portioning control guidelines.

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Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

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Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

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Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

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Communicated closely with servers to fully understand special orders for customers.

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