Subathra Balasundaram

Senior QA Analyst

E-mail: adz5px@r.postjobfree.com

Mobile: +1-682-***-****

SKILLS

- Software Quality Assurance

- Defect Life Cycle

- SQL

- Mobile Testing

- Documentation

- Agile Expertise

ACADEMIC DETAILS

- Bachelor of Science in Mathematics

(2003-2006)

University of Madras, India

CERTIFICATES

- ISTQB Foundation Level(2012)

PROFILE SUMMARY

• Have 10+ years of experience in IT with emphasis on Quality Assurance in Healthcare and Manufacturing domains

• Thorough understanding of software quality activities throughout the Software Test Life Cycle (STLC) and Defect Life Cycle

• Expertise in working in Agile and Waterfall models

• Proficient in different phases of Testing like Functional Testing, System Integration Testing, Backend Testing, Regression Testing, User Acceptance Testing and Browser Compatibility Testing

• Good experience in preparing Test Plans, Scripts, Requirements Traceability Matrix (RTM) and Test Cases by analyzing Business Requirements and various other artifacts with a strong ability to work closely with Business and Development teams

• Highly experienced in writing and utilizing SQL queries for data verification in Oracle SQL, MySQL and DB2 Database Management System

• Experience in Black box testing with a complete QA cycle from Requirement Analysis, Test case design, Test data Setup, Test Execution involving Defect Logging, Defect Triaging and Defect Retesting

• Played the Test Lead role leading a team and worked on assigning Tasks, guiding the test team, monitoring, and reporting the test progress on a Regression suite

• Knowledge and experience in testing mobile apps on different Mobile Application Platforms, such as iOS and Android

• Extensively used Quality Center and JIRA for Test Planning, Defect Tracking and Reporting

• Experienced in practices followed in Agile software development methodology

TECHNICAL SKILLS

Business Domains : Health Care, Manufacturing

Testing Methodologies : Functional, System Integration, Regression, Backend, User Acceptance, Cross Browser

Testing Tools : POSTMAN, Quality Center, Rational Clear Quest, JIRA, Rational Test Manager

Databases : SQL, MySQL, DB2

Environment : Windows, iOS, Android

ORGANISATIONAL EXPERIENCE

Cognizant Technology Solutions Dec 2007 – Feb 2018 Senior QA Analyst

Healogics

Wound care Product Development involves providing E2E testing support for Wound suite application which is a Wound care management system. Wound Suite is a Healogics cloud-based technology platform that brings together innovative processes and technology to improve clinical, operational, and financial outcomes. This system facilitates the Hospitals to electronically capture and process the Patient wound details, wound images, measurements, treatment details and their healing percentage. This serves as a consolidated Dashboard for Hospitals to generate and maintain their Clinical and Facility based metrics. This application is mainly intended to be used by clinical personnel, physicians, and Facility Admin users.

Role: Senior QA Analyst - Healthcare Domain Jan 2016 – Dec 2017 Responsibilities:

• As a Senior Tester performed Functional and Regression Testing in Web, Mobile and iPad

• Prepared Test Design Documents for all the requirements of the application

• Identified Test data required for testing in all the environments

• Performed the test execution of all the Test Cases for multiple browsers like IE, Chrome, and Firefox

• Updated the test results and logged the defects in JIRA

• Interacted with Development team to report defects and defects closure

• Involved in various documentation tasks such as daily status reports, weekly progress reports, Requirement Traceability Matrix and defect logs

• Organized the test execution procedure to meet the project timeline and timely deliverables

• Actively participated in Enhancement Meetings, Daily and Weekly Status Meetings and Defect Triage Meetings Siemens

Care management Solutions US Health care Player is one of the world's largest suppliers to the health care industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Client offers its customers products and solutions for the entire range of patient care. By optimizing clinical work flows for the most common diseases, Client is making health care faster, better, and more cost-effective. With the increasing trend of ACO type organizations emerging and the trend to continue over the next few years, Client has embarked on an initiative to launch a comprehensive care management solution. The solution's objective is to help the Care Collaborative [ACO and ACO like entities] accomplish their objectives of delivering integrated, timely, cost effective and quality care across the care continuum.

Role: Senior QA Analyst - Healthcare Domain Jun 2013 – Dec 2015 Responsibilities:

• As a Senior Tester performed Functional and Regression Testing in Web, Mobile and iPad

• Prepared Test Design Documents for all the requirements of the application

• Created test data by feeding the sample patient files in HL7 standards

• Identified Test data required for testing in all the environments

• Performed the test execution of all the Test Cases for multiple browsers like IE, Chrome, and Firefox

• Gained exposure to test API of the application by sending the API requests through POSTMAN app

• Updated the test results and logged the defects in JIRA

• Interacted with Development team to report defects and defects closure

• Involved in various documentation tasks such as daily status reports, weekly progress reports, Requirement Traceability Matrix and defect logs

• Organized the test execution procedure to meet the project timeline and timely deliverables

• Actively participated in the agile ceremonies like Product backlog grooming, Sprint Review and Retrospective meetings

Toyota

Claims Processing System (CPS) is the application that drives the process of warranty claims. This system is used by TMS affiliated dealerships, suppliers, and manufacturers. The system is used by dealers to submit claims. These claims are processed by applying the warranty rules and policies in a real-time scenario. The qualified claims are then analyzed for proper recovery or expense decisions (to manufacturer or supplier) while the rest are sent to the internal processing group for review.

Role: Senior QA Analyst - Manufacturing Domain Nov 2010 – May 2013 Responsibilities:

• As a Senior Tester performed Functional and Regression Testing in Web

• Prepared Test Design Documents for all the requirements of the application

• Test Data identification which plays a vital role in the application

• Identified Test data required for testing in all the environments

• Performed the test execution of all the Test Cases and logged defects in Quality Center

• Interacted with Development team to report defects and defects closure 3M-Customer Feedback and Resolution

Customer Feedback and Resolution is a lotus notes application which involves various modules for Internal Entry and Internal Processing.

An external customer or 3M Company with a quality or service issue, or a general comment related to a 3M product or service may contact a designated 3M Representative to communicate the issue. The 3M representative will enter detailed information into Customer Feedback and Resolution application. This information should include customer and product details, a description of the problem and customer requested action to resolve the issue. With this information, the system will generate a CFR complaint document. Role: QA Analyst - Manufacturing Domain Mar 2008 – Oct 2010 Responsibilities:

• Understand customer requirements, define project execution strategy, delegation of work to testing teams and monitor the delegated work till completion

• Monitor the Software Testing Processes in onsite/offshore model and ensure quality of project deliverables.

• Identify/Implement best practices

• Monitored and enhanced the test process, defect methodology

• Delivering the Quality deliverables on time for all the planned activities to the onsite team from offshore

• Metrics tracking and reporting in reporting tool. Prepared Metrics dashboard to showcase project output

• Status Tracking, Issues Tracking and Risk Analysis

• Preparation of EOTR (End Of Test Report), Defect Trend report and Weekly status reports 3M- Human Resource management system

Human Resource management system application involves all the human resource management activities such as Employee services, Manager self-service, compensation and Workforce admin being the major modules. Role: QA Analyst Dec 2007 – Oct 2010

Responsibilities:

• Took over full ownership of the application which had a long regression suite

• Handled the application for about 4 releases being a single resource

• Test Data identification which plays a vital role in the application

• Test Case Execution, Status Tracking and Issues Tracking 3M- Good Service Database

The design and development of GSDB evolved from 3M business needs and goals, including:

Establishing a global database for 3M's products and services.

Instituting consistent business rules for identification of 3M goods and services.

Expanding the available information about goods/services.

Implementing a way to group goods and services to reflect different business needs.

Improving good/service information accessibility and flexibility.

Providing a system that enables business.

Enabling timely creation of new goods and services. Role: QA Analyst Dec 2007 – Oct 2010

Responsibilities:

• Test Case Preparation

• Test Case execution

• Defect Management

• End of Test Report Preparation

Contact this candidate