Customer Service Security Guard

NINA OUATTARA

*** * ***™ STREET APT **F

Bronx New York 10455

Cell: 929-***-****

****************@*****.***

Summary

Dedicated housekeeper focused on promoting customer satisfaction through exceptional service and

maintaining outstanding accommodations. Consistently delivered first-rate service and fostered ongoing.

improvement to promote customer satisfaction and loyalty.

Highlights

Exceptional customer service Reliable

Fluent in French and Bambara Sales experience

Superb interpersonal skills Cash handing expertise

Experience

Chelsea Piers Jan 2021 to Current

Housekeeper

New York City. NY

Greeted all guests in a courteous and professional manner; Performed outstanding housekeeping services

resulting in increased customer satisfaction.

Wholefood market

Housekeeper

New York, NY Jan 2020 to Sept 2021

Ensured that rooms and public areas were cleaned to the highest standards.

Ensured that lost property was kept safely and returned to its owner.

Managed guest requests in a timely and efficient manner

Carried out all other reasonable requests by management.

Education

Urban Dynamics Career and Employment Services

Security: Security Guard Jun 2020

New York, NY, US

Successfully completed the training course for Security guards which satisfies the minimum criteria

recommended by the New York State Security Guard Advisory Council.

High School Diploma Jun 2009

Bamako, BKO Mali

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