Customer Service Quality Control
Resume:
MARIAN ASUMBRADO BYRD
SUMMARY
Dedicated professional with a proven track record in various customer-focused roles, ranging from quality control inspection to caregiving and hospitality. Exceptional ability to identify product defects, resolve issues, and ensure a positive customer experience. Demonstrated expertise in maintaining cleanliness, delivering friendly service, and building rapport with diverse clientele. Seeking to leverage my versatile skill set and commitment to personal and professional growth in a dynamic and forward-thinking company.
EXPERIENCE
Waitress
Mekeni Pinoy Pride July 2023 - Current
Caregiver
Archangel Care Services May 2023 - Current
Quality Control Inspector
Aisin, Kiko August 2021 - November 2022
Quality Control Inspector
Inoac Corp September 2020 - January 2021
Bartender
RJ's Social October 2019 - May 2020
Provide exceptional customer service to a diverse clientele, ensuring a positive dining experience
Effectively manage a high-volume environment, manage payment transactions, and address customer inquiries, maintaining a seamless flow of service. Foster positive relationships with clients and their families, effectively communicating and addressing their specific needs and concerns Assist with daily activities, including personal care, medication management, and mobility assistance, ensuring optimal well-being and quality of life. Proficiently identified product defects, demonstrating keen attention to detail Recorded and reported issues with products promptly, ensuring transparency in quality assessment.
Skillfully identified and documented product defects, contributing to product quality enhancement
Resolved quality-related issues within deadlines, showcasing strong problem- solving skills.
Verified identification and age requirements of customers to maintain SKILLS
Customer Service Excellence
Detail-Oriented Inspection
Versatile and Effective
Communication
Adaptability in High-Volume
Environments
Holistic Caregiving Support
Precise Machinery Operation
CONTACT
Marian.Asumrado05@gmail.c
om
Artesia, CA 90701
EDUCATION AND
TRAINING
Bachelors
International Hospitality And Travel
Management
Santa Isabel College, Manila
March 2004
LANGUAGES
English:
Native/ Bilingual
Tagalog:
Native/ Bilingual
Bartender
Mood Shisha Lounge August 2018 - October 2019
Machine Operator
Aisin Izumi November 2017 - February 2018
Preschool Military Kids Teacher
Niko Niko Child Care Center June 2017 - January 2018 Waitress
Melo's Steak House June 2014 - November 2015
Waitress
Tony Romas Restaurant June 2013 - February 2014
Waitress
Satori & Berger February 2012 - February 2014
compliance and safety
Crafted an array of traditional and creative cocktails, enriching the customer experience.
Ensured compliance with identification and age regulations, upholding a safe and welcoming environment
Masterfully mixed a diverse range of cocktails, contributing to an enjoyable customer experience.
Set up machinery for efficient operation, ensuring adherence to established protocols
Operated machinery according to instructions, prioritizing safety and productivity.
Fostered positive relationships with children and parents, creating a nurturing learning environment
Managed classroom activities and provided essential resources, promoting holistic child development.
Maintained a clean and orderly working area, aligning with company standards Greeted and served guests professionally, contributing to a pleasant dining experience.
Upheld cleanliness and presentation standards in the work area, ensuring an inviting atmosphere
Provided friendly and efficient service to guests, enhancing their dining satisfaction.
Maintained a clean and organized workspace, consistently meeting company guidelines
Engaged with patrons in a friendly and professional manner, enhancing their dining enjoyment.
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