Customer Service Technical Support
Resume:
Blessing Ogbonna
Richmond, TX *****
**********@*****.***
Driven and ambitious, my career goal is to excel in a challenging and dynamic work environment, leveraging my skills and expertise to make a significant impact. I am dedicated to continuous growth and development, aiming to take on increasingly responsible roles. Authorized to work in the US for any employer
Work Experience
Independent Contractor (Mobile Deliveries
Powerforce Deliveries - Texas
June 2022 to Present
I provide ecient and reliable delivery services using my personal car. Responsibilities include timely and accurate delivery of packages, goods, or documents, route planning and optimization to maximize eciency, and maintaining and operating my vehicle responsibly. I excel in communication and customer service, providing updates, addressing inquiries, and resolving issues professionally. Technical Support
Apple - Houston, TX
May 2021 to June 2022
Resolve complex technical issues related to Apple products, including Mac computers, iPhones, iPads, and software applications
Technical Associate
AT&T - Houston, TX
February 2021 to December 2021
Provide exceptional technical assistance and support to AT&T customers via phone, email, and chat. Debt Collections Specialist
Fcc Collections - Houston, TX
April 2019 to December 2020
As a Credit Card Collections Specialist, I successfully managed the collection processes,focusing on delinquent credit card accounts. I demonstrated exceptional negotiation skills and maintained a professional approach while working with customers who were behind on their payments. Warehouse Associate/Forklift Operator
Amazon - Cypress, TX
April 2018 to February 2019
As an Amazon Warehouse Team Member, I excelled in a fast-paced and dynamic environment, contributing to the ecient operation of the fulllment center. With exceptional attention to detail, I accurately received, picked, packed, and shipped customer orders, ensuring their timely delivery. Kitchen Porter
eagles trace retirement home - Houston, TX
September 2016 to February 2018
Working in a fast-paced culinary environment, I eciently washed, sanitized, and organized dishes, utensils, and kitchen equipment, ensuring a constant supply for the chefs and kitchen staff. Additionally, I diligently managed waste disposal and recycling procedures, adhering to strict hygiene and safety standards.
Education
pharmacology
Houston community college
April 2016 to September 2018
university of Houston of sugarland
May 2017 to June 2018
William B Travis Highschool
August 2014 to May 2016
Skills
• Network Support
• Technical support
• AWS
• LAN
• Computer Networking
• Linux
• System Administration
• Software Troubleshooting
Certifications and Licenses
Food Handler Certification
Driver's License
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