Ahmed Abass

Elementary school and Interpreter French Somali Arabic English and daycare

Eden Prairie, MN 55344

adz5m9@r.postjobfree.com

+1-763-***-****

Experienced case manager who excels at relationship building. Knowledgeable in providing friendly thorough customer service to clients, families and fellow professionals. Skilled at problem solving and conflict resolution and able to help encourage teamwork. Able to network with public organizations and businesses to create successful partnerships. Adept at handling confidential and/or sensitive information

Authorized to work in the US for any employer

Work Experience

Operator 1/Medical device

Abbott Laboratories - Minnesota

December 2020 to Present

• Ensure that relevant work documentation for cell operations and fuctions is accurate and up to date

• Be able to clearly communicate ideas, problems and solutions to all levels of manufacturing management in both written and oral form

• Positively represents and supports the company's policies and procedures

• Maintain a positive attitude at all the time

• Follow safety guidelines and utilize appropriate safety devices when performing all operations Resident Assistant (RA)

Flagstone - Minneapolis, MN

January 2020 to Present

Assistant 15+ residents Each shift with daily living activities, ensuring they were on time for all meals and activities.

Provided social and emotional support to improve residents morale. Established rapport with team members, residents and families. Helped residents With daily hygiene, including showering, oral and peri care incontinence care and minimizing rashes, sores, and soiling.

Supported residents with Field trips, arts and crafts, music, games, and reading activities. CCTV

G4S Solutions USA - Minneapolis, MN

2016 to 2018

CCTV FOOTAGE

Installed and programmed the CCTV systems in the light commercial and residential environment Designed the site drawings and installed the system accordingly on the plans drawn earlier Installed the audio and videos CCTV systems along with the DVR system Organizers the network with the help of different type of cameras and then connecting to the main system Monitored the cameras that were installed in the system with the help of the wireless date transfers Security Supervisor

US Advance Security - Chaska, MN

2014

Directing and overseeing the implementation of all safety and security programs for the purpose of providing protection and a sense of well being to all guests and team members. Monitored security camera system night to protect lives and property. Leading a team of 4_8 security officers in monitoring a high volume, wrote down on property damage, theft, presence of unauthorized persons and unusual occurrences.

Education

High school or equivalent

American University

June 2007 to Present

High school or equivalent

Skills

• Customer Service (5 years)

• Team Member (5 years)

• Daycare (5 years)

• Team Member (5 years)

• Interpreter (6 years)

• Computer Skills (6 years)

• Time management

• English

• Security

• French

• Arabic

• Somali

• CCTV

• Communication Skills

• Surveillance

• Dietary Aide Experience

• Computer Networking

• Microsoft Windows (5 years)

• Computer skills (10+ years)

• Nursing assistant (1 year)

• Home Care

Languages

• English, French, Somali, Arabic - Expert

Certifications and Licenses

Dietary Aide

January 2018 to Present

Computer windows

March 2013 to Present

Leadership

April 2019 to Present

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