Office Manager Client Services

Lynda Winnans Address: Paducah, KY

Cell: 270-***-****

Email: *****.*******@*******.***

OBJECTIVE

Seeking a position with a company in which I can utilize the skills and experience I have obtained to become an asset to a company.

SKILLS

Office Manager Communication Problem Solving

Goal Oriented Hard Working

Client Services

WORK EXPERIENCE

Merryman House Domestic Crisis Center

Safety Specialist

• Direct services to clients

• Trauma informed support to clients

• Crisis call through hot-line services

• Documentation-shift logs, call logs, client

activity log,

• Operating gate & security

• Intakes and exits for client & dependents

• Advocacy support for clients

Triple A Laundry & Storage

1/2017-Present

8/2000 - Present

Office Manager Kentucky

• Responsible for writing contracts, legal letters for collections, and court documents for intent to sue.

• Provide administration with monthly and quarterly financial reports.

• Administer payroll for personnel.

• Meet with prospective clients to explain terms of lease or provide information on the facility.

• Assist customers by providing information or resolving complaints.

• Issue receipts, refunds, or credits to customers.

• Provide customers with sale of property.

Kentucky State Penitentiary 1/1998 – 8/2000

Correctional Officer Kentucky

• Oversee inmates during meals, visits, recreation, and telephone calls.

• Apprehend escapees safely while following proper policies.

• Receive property from incoming inmates, provide receipts, and inspect for contraband.

• Maintain records and logs of hours, materials, and equipment used for programs.

• Sign in all visitors and complete appropriate visitation log forms.

• Conduct pre and post trip transportation inspections.

• Provide daily reports to help further treatment plans.

• Verify warrants, searches, and fingerprint inmates.

• Monitor cells for safety.

EDUCATION

Bachelor’s Degree in Human Services

Lindsey Wilson College

2015

Associates Degree West Kentucky Community College

2012

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