Certified Pharmacy Technician

Work History Contact

Skills

William Kinley

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Familiar with protocols for processing and filling prescriptions. Excellent customer service skills, sound judgement and demonstrated understanding of retail pharmacy operations. Always looking to improve and climb with my career in the health industry. Currently attending Southeastern Biology program to help push me into med school to either go into Pharmacology or Oncology at LSU.

Certified Pharmacy Technician

Walgreens, Abita Springs, LA

Consulted with insurance company

representatives to complete claims processing,

resolve concerns and reconcile payments.

Stocked, labeled and inventoried medication to

keep accurate records.

Solved customer problems in-person or over

telephone by providing assistance with placing

orders, navigating systems and locating items.

Maintained proper drug storage procedures,

registries and records for controlled drugs.

Collected co-payments or full payments from

customers.

Assisted in preparation, distribution and storage of pharmaceuticals.

Maintained drug inventory levels by ordering

necessary medications and supplies.

Communicated directly with doctors offices via

telephone, fax and email.

Coordinated verification and filling of more than

400 daily prescriptions in high-volume fast

pharmacy environment.

2021-09 -

Current

2019-09 - Customer Service Support Representative

Address

Covington, LA, 70433

Phone

870-***-****

E-mail

adz5ed@r.postjobfree.com

Inventory oversight

Excellent

Product line knowledge

Excellent

Customer interaction

Excellent

Till counting

Excellent

Manual and automated

medication dispensing

Excellent

Education

TTEC, Little Rock, AR

Communicated regularly with patients about

billing issues, appointments and procedures.

Obtained patient information to properly record

and document demographics and medical

histories.

Managed incoming phone calls to resolve patient

inquiries and refer calls to appropriate

departments.

Assisted patients in understanding how insurance

coverage works and calculated copays.

Followed up with doctors and nurses to obtain

necessary information to complete patients'

records.

Used medical terminology knowledge to explain

procedures, policies and services to patients.

Assisted patients with obtaining and rescheduling

appointments.

2020-03

Camp Counselor

Louisiana Boys State, Natchitoches, LA

Collaborated with other camp counselors to

design fun and enriching learning activities for

campers.

Developed age-appropriate arts and crafts

activities to encourage campers' artistic skills

development and creative expression.

Coordinated, implemented and evaluated

leadership program and related activities to

promote beneficial camper outcomes.

Maintained facility, equipment and vehicles to

promote safe and secure environment for

campers and staff.

Followed established emergency procedures to

enable best possible resolution of incidents.

2008-06 -

2008-06

2009-08 - Associate of Science: General Studies

Advanced math skills

Excellent

Updating medication

histories

Excellent

Team collaboration

Excellent

Staff Development

Excellent

Training and mentoring

Excellent

Relationship building and

retention

Excellent

Medication dispensing

Excellent

Wellness services

Excellent

Accreditation

coordination

Excellent

2010-05 Pearl River Community College - Poplarville, MS Associate of Science: General Studies

Southeast Arkansas College - Pine Bluff, AR

2012-01 -

2022-05

Bachelor of Science: Mechanical

Engineering

University of Arkansas At Little Rock - Little Rock, AR 2015-01 -

2017-05

Bachelor of Science: Biology

Southeastern Louisiana University - Hammond, LA

2022-01 -

Current

Contact this candidate