Brieanna

Brown

Certified Billing And

Coding Specialist,

Certified Risk Coder

Contact

Address

Punta Gorda,FL, 33950

Phone

423-***-****

E-mail

adz5bg@r.postjobfree.com

Skills

Deep knowledge of business

Knowledgeable in Athena

Passion for continuous

learning

Medical terminology

knowledge

Professional telephone

demeanor

Records review

MS Office

Dependable and

Responsible

ICD-10-CM coding

CPT coding

HCPCS coding

Highly organized and detail-oriented Patient Representative experienced in providing support to new and established patients in a healthcare setting. Responsible employee with exceptional customer service and documentation skills, aiding in smooth functioning of business. Equipped with strong problem-solving skills and adept at leadership and training. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to secure entry-level risk coding position. Ready to help team achieve company goals. Work History

2022-11

- Current

New Patient, Inbound & Outbound

Representative

Millennium Physician Group,Remote, Punta Gorda,

Florida

• Register new patients wishing to establish care. Documented demographics, medical history, and

daily medications. Registered patient for portal

usage. Obtained insurance information and checked

for eligibility.

• Answered incoming calls, assisted patients,

providers, healthcare facilities and all others with their requests. Scheduled, rescheduled and

canceled appointments. Responded to general

questions, information requests, and updates via

telephone and written correspondence regarding

patients chart data, provider care teams, eligibility, and prescriptions while maintaining HIPAA

standards.

• Responded to general questions, information

requests, and updates via telephone and written

correspondence regarding patients chart data,

provider care teams, eligibility, and prescriptions while maintaining HIPAA standards.

• Represented Millennium Physician Group via

telephone and written correspondence, delivering

excellent and direct individualized patient care.

• Represented Millennium Physician Group as main

2021-08

2023-05

2017-08

2019-01

point of contact between patients and their

physicians by closely reviewing medical charts and making outreach calls to patients needing to be seen for AWV and HCC gaps. Maintained confidentiality

of patient data and condition to safeguard health

information.

• Worked closely with outbound supervisor and team members to make sure metrics were met weekly.

Machine Operator

Enviourmental Underground Inc,Punta Gorda, FL

• Operate CAT 7 40 daily

• Experience operating back hoe and front wheel

loader

• Assessed equipment after each production run and performed preventive maintenance to keep

machines running smoothly.

• Complied with company and OSHA safety rules and

regulations.

• Maintained equipment performance by lubricating

and cleaning components.

• Updated daily production logs and informed

management of production incidents or non

conformance issues.

Team Coordinator

VANGUARD NATIONAL TRAILER, Trenton, GA

• Managed team workload to reach production targets.

• Reviewed safety outages with teams and

management

• Led team meetings each shift to discuss scheduling, production and maintenance needs.

• Completed risk predictions and injury reports.

• Delegated daily tasks and addressed employee

questions.

• Covered shift shortages for 2nd shift to keep

production schedule on time.

• Trained, motivated and guided on-boarding

members. Assigned various tasks to group members

according to skills and experience to achieve

2007-04

2017-12

1999-06

2014-01

maximum productivity.

• Supervised13 co-workers.

Trainer, Server/Bartender/ To-Go

Specialist

Olive Garden Italian Restaurant,Chattanooga, TN

• Upsold high-profit items such as appetizers and

mixed drinks to enhance sales numbers.

• Mentored new hires, resulting in stronger staff

development and increased productivity.

• Used slow periods to restock supplies, ice, trays, and delivery bags.

• Explained menu items and suggested appropriate

options for food allergy concerns.

• Bussed and reset tables to keep dining room and

work areas clean.

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat

business.

• Worked with POS system to place orders, manage

bills, and handle complimentary items.

• Resolved customer complaints promptly and

professionally to maintain positive reputation.

Customer Service Representative/

Administrative assistant/ Office manager

State Farm Mutual Automobile Insurance Company,

Kennesaw, GA

• Work ethic needed to provide outstanding service to every client

• Duties included, but we're not limited to, marketing, processing payments, organization, cleaning,

running errands, answering incoming calls,

prioritizing service calls as received, handling

claims, processing mail, filing, faxing, typing, use of Microsoft Office, and how to email.

• Answered constant flow of customer calls with

minimal wait times.

• Updated account information to maintain customer records.

Education

2023-02

-2023-10

1995-08

-1999-09

• Offered advice and assistance to customers, paying attention to special needs or wants.

• Responded to customer requests for products,

services, and company information.

• Delivered prompt service to prioritize customer

needs.

• Trained new personnel regarding company

operations, policies and services.

Diploma: Certified Medical Billing &

Coding Specialist

Florida Technical College - Orlando, FL

• 4.0 GPA

• Relevant Coursework: ICD-10-CM, CPT & HCPCS

• Dean's List throughout the entire program.

GED

Ringgold High School - Ringgold, GA

Certifications

2023

NCICS - Insurance and Coding Specialist

CRC - Certified Risk Adjustment Coder

Contact this candidate