Ruby Alvarado

Los Angeles, CA adz575@r.postjobfree.com +1-818-***-**** LinkedIn

Hard working professional looking for a remote or hybrid work opportunity supporting others. Armed with a wide array of administrative experience. Works well in a team environment, does well working independently with minimal supervision and has the ability to handle confidential matters with discretion. Professional Experience:

IT Operations Coordinator/Marketing, Jobst IT Consulting, Los Angeles, CA 08/2021 – PRESENT o Fulfilled the role of the primary executive aide to the Chief Executive Officer o Oversaw the seamless orchestration of daily office procedures, including meticulous management of the CEO's electronic correspondence, calendar, and intricate travel logistics o Managed the intricate workflow of new client agreements and maintained strict confidentiality with regard to intake documentation

o Played an integral role in the talent acquisition process by overseeing job postings, conducting candidate interviews, and contributing to the comprehensive onboarding of new team members

o Collaborated closely with the CEO in the strategic development and execution of YouTube video content initiatives, while also actively participating in the planning and implementation of impactful email marketing campaigns

Customer Success Manager, Joymode, Los Angeles, CA 06/2019 – 12/2019 o Adhered to company policies and procedures optimizing the customer experience o Encouraged customer membership subscription services best suited for individual o Gathered customer feedback and analyzed customer data identifying best practices o Displayed courtesy and strong interpersonal skills with all customer interactions o Troubleshot technology and problem solving for customer issues and complaints Office Administrator, Red Bull Distribution Co, San Francisco, CA 08/2017 – 06/2018 o Managed daily office operations, client accounts, supply inventory and records management o Screened candidates by reviewing resumes and job applications o Examined resumes identifying eligible applications o Coordinated a high-volume of interview requests for management Ops Assistant, Water & Power Community Credit Union, Los Angeles, CA 10/2016 – 05/2017 o Produced daily status reports detailing operations activities for external auditing o Administered members files including accounts, reports, and support documentation o Assisted with daily facility operations, scheduling and ensuring excellent customer service Member Rep. I, First Entertainment Credit Union, Burbank, CA 01/2014 – 09/2016 o Coordinated daily cash reconciliation in high-volume location o Identified sales opportunities and referred customers to branch partners in financial services o Answered telephone inquiries for banking product checking, savings, loans and lines of credit References available upon request

Ruby Alvarado

Los Angeles, CA adz575@r.postjobfree.com +1-818-***-**** LinkedIn Education

Associate of Arts in Social & Behavioral Studies 06/2017 Los Angeles Valley College, Valley Village, CA

Skills:

o Microsoft Office, bilingual (English & Spanish), administrative, banking operations, auditing, food prep/ kitchen skills, customer service, computer skills, creative problem solving, interpersonal skills

References available upon request