Angella Frederick
Keller, TX *****
*********************@***********.***
Work Experience
Alternate Administrator
HomeWell Care Services - Keller, TX
February 2022 to August 2022
Adminstrator
Amada Senior Care - Bedford, TX
September 2018 to February 2022
Alternate Administrator
Synergy Home Care of Irving - Irving, TX
September 2017 to August 2018
Office Manager
SYNERGY HomeCare of Fort Woth - Fort Worth, TX
May 2014 to March 2017
Office Manager
SYNERGY HomeCare of Charlotte - Charlotte, NC
June 2011 to May 2014
Leasing Agent
Drawbridge Apartments - Greensboro, NC
June 2008 to June 2011
Leasing agent. Showed apartments in order to get them rented. Reviewed Leasing applications. Wrote up maintenance request from tenants. Checked the property to make sure that it was always clean and presentable for prospective tenants to view. 97% rental rate. Office Manager
Caring Hand Home Care - Greensboro, NC
January 2005 to May 2008
Office Manager
Oversaw the Supervision of two Home Health Care Office at once. Ensured that Medicaid and all policies were followed properly. Maintained the constant flow of office staff and their job responsibilities. Responsible for payroll for over 200 employees in a timely manner. Supervised and coordinated the work of subordinate supervisors and other staff. Managed the hiring, evaluation and discipline of office staff and field staff. Regularly met with staff to exchange information and to discuss issues new ideas. Coordinated orientation for all new employees that were starting with the agency. Developed a stable, competent work force through proper screening and training for all employees. Prepared written summaries of issues and action plans for review for upper management. Worked as a CNA for over 20 years in conjunction with supervising Home Health agency. NURSING SERVICES SUPERVISOR
Responsible for all aspects of Human Resources.
Coordinated orientation for all new employees that were starting with the agency. Ensured the proper work schedules and maintained adequate staffing for all clients. Responsible for accounts receivable in a timely manner. Audited client and employee charts for compliance. Made and documented quality calls regarding the client and the employee. Education
Human Resources Management
Bluefield State College
Skills
• Administrative Support (Less than 1 year)
• Cases (Less than 1 year)
• Correspondence (Less than 1 year)
• Customer Service (Less than 1 year)
• Employee Relations (Less than 1 year)
• Human Resources
• Human Resources Management (10+ years)
• Employee Orientation (10+ years)
• Office Management (10+ years)
• Property Leasing (1 year)
Additional Information
Well qualified Office Manager with 30 years of Home Care Experience Self - motivated, possess integrity, and the proven ability to work efficiently under pressure. Dedicated, loyal, well organized, able to meet deadlines in an effective manner. Ability to problem solve and be responsible for multiple job duties. Proven skills in resolving client and employee issues. CORE COMPETENCIES
Management/Leadership Problem Solving Dedicated
Client/Employee Relations Customer Service Good Communication Skills Organization and Planning Focused Administrative Support Correspondence/Filing People Oriented Direct Employee Supervision Staffing Cases Attention to detail Ability to Meet Deadlines