Technical Support Outside Sales

William E. Chadwick

Warner Robins, Georgia *****

Phone: 404-***-****

E-mail: **********@*****.***

Job Objectives

To find a stimulating position which will utilize my years of experience in the fields of automotive supply, sales, and office management, as well as expand my parameters to include other skills, for the benefit of a company in need of the expertise I possess. 09/2021 – 08/2023

Local Ford Dealer

Wholesale route delivering wholesale parts to body shops, repair shops. 2013-2021

Semi retired

Local car rental

Moving cars from one branch to another

2006 - 2012

Large metro Atlanta area Toyota dealership

Employed by the parts department. Duty is primarily to handle body shops parts. This not only entails OE parts, but the procurement of after-market and salvage parts. I am well experienced with the knowledge of working an insurance estimate with finite detail. eg: knowing how to convert salvage and after-market parts to OE, thus making the dealer inventory move and increase sales wherever possible. I am also experienced and computer savvy in the use of software programs of the industry, Collision Link, Opstrax, fast track..

Also have extensive experience linking with the service dept, as well as retail, walk in traffic.

I have achieved "Master Parts Professional" in the Toyota college of certification. 1971 - 2005

Star Products Co.

Stone Mountain, Ga.

Thirty five years with a growing family automotive supply oriented business promoting annual sales to exceed $750,000.

Major responsibilites included management of outside sales force as well as office and warehouse personnel. Implemented customized method of maintaining proper levels of inventory at all times. Had daily contact dealing with suppliers and vendors to ensure the purchase of the best product available at the best price available for the customer.Was soley instrumental in purchasing and maintaining the several computers and varied software used for purchasing, billing and payroll. Devised specialized procedures to control the technical and physical upkeep of the office and warehouse equipment.

Education and Training

Was graduated from Cross Keys High School, Dekalb County, Ga. in 1968. Spent over thirty five years doing on-the-job training with sales and customer relations on a daily basis in numerous service departments, body shops and parts departments. Have been trained in waste oil management, EPA and OSHA procedures on handling, storing and transporting. Spent valuable time in informational training, learning the pros and cons of solvent based cleaners versus detergent (water-based), cleaners. Have been exposed to automobile dealerships and body shops since a very young age, through family encouragement, learning first-hand the basics of the automobile industry. Experienced numerous years of hands-on as well as communicative training of computer technical support due to demands for business expansion and the desire to increase personal knowledge of the field of computer technology. Strong Points

The personal touch with a friendly attitude. Any job given will be attacked with the desire to please the customer and make sure the customer is completely satisfied with the work done. Good people skills; can work with all phases of the industry, striving to give the customer the best product or service, staying with it until the job is completed. Trustworthy in every respect. Good gift of gab.

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