Security Officer Customer Service

Jana Crosby

Chicago, Illinois ***** ● 312-***-**** ● adz4y5@r.postjobfree.com

SUMMARY

Passionate and committed to provide quality work related experiences with customers. EDUCATION & CERTIFICATIONS

Kenwood Academy Chicago, Illinois

General Studies Diploma June 2016

AGB INVESTIGATIVE SERVICES

● 20 Hour unarmed security class - January 2020

BENFORD PROTECTION GROUP

● 20 Hour armed class - April 2021

IDFPR

● Perc certification- May 2024

SKILLS

1. Excellent interpersonal, customer service, communication, organization, and leadership skills. 2. Superb conflict, problem-resolution, adaptability, time-management & team-work skills, Aplombed 3. Proven ability to plan and prioritize tasks, work well under pressure & meet and exceed deadline goals.

4. High energy with confidence and professional attitude. 5. Proficient in MS Suite applications: MS Word & MS Excel & MS Outlook 6. Intermediate skills in Medisoft/ Medisoft Reports, Database, and Quickbooks 7. Intermediate High knowledge in applying credits and depositing debits. 8. Business acumen, self-motivated, honest, innovative. WORK EXPERIENCE

RIM Logistics Roselle, IL

June 2021-June 2023

Accounts Receivable

● Post ACH/ Wires, lockboxes, and manuel deposits

● audit all receivable postings by matching the dollar amounts by amounts received using CargoWire software

● scanned, entered, and delivered checks

Illinois Orthopedics Network Chicago, Illinois

June 2019-June 2021

Finance administrator

● Record lockboxes, deposits, receipts of sale, purchase orders in Quickbooks

● reconcile bank statements

● run reports of physicians and patients in Medisoft/ Medisoft Reports

● pay bills according to company

● write and mail out checks

● upload checks, invoices, bank statements into eBridge Benford Protection Group

Chicago,Illinois

June 2020- June 2022

Unarmed Security Officer

● Worked with Managers of property to secure site as well as residents of the site

● secured construction sites but completing rounds hourly

● checked for any violations of property

● used state and federal laws to complete daily tasks

● completed daily tasks by watching cameras to secure the safety of the property/and residents

● completed Daily shift reports or/and incident reports when needed AGB Investigative

Chicago,Illinois

April 2020-May 2021

Unarmed Security Officer

● Guarded Heartland Housing apartment complex

● Used knowledge of federal and state laws to perform duties of description

● Utilized surveillance skills by monitoring 16 cameras

● Completed daily rounds by checking the halls and perimeter of building(s) Fedex

Bedford Park, Illinois

Warehouse Package Handler

January 2019-January 2020

● Unloaded packages in a timely manner

● Worked in a 2 member group to reach the goal of 2,000 packages unloaded

● Delivered packages over 75lbs to an IC unit

Art Property Management Chicago, Illinois

Accounting Assistant January 2018- June 2019

• Sorted receipts of sales and deeds in chronological order.

• Processed orders for transactions of supplies and bills.

• Utilized Microsoft Outlook to schedule client’s appointments and/or cancellations.

• Answered multi-line phone and directed callers to correct personnel. Illinois Department of Health Services Chicago, Illinois Child Care Provider February 2016- March 2017

• Implemented learning activities according to age.

• Assisted with homework.

• Prepared meals and snacks.

• Supervised indoor and outdoor activities.

GDI Chicago, Illinois

Sanitation

September 2015- August 2017

● Housekeeping

● Cleaned equipment in a 20-30 member group

● used sanitary equipment to complete daily tasks

● cleaned machinery for daily use of production

● followed PPP laws for correct use of sanitation

References

are currently upon request

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