Kevin L. Burgess

Cibolo, Texas *****• adz4y4@r.postjobfree.com• 210-***-****

Motivated, experienced, individual with a distinguished 30 years providing a 20-year medical career in the US Army and 13+ years as a professional Training Manager, Senior Field Service Rep, Instructor/Writer and medical simulation specialist to the government and civilian sectors. Program and product management of medical simulation throughout DoD territories that included the United States Army, National Guard, and Department of the Veterans Affairs

Accomplished Medical Healthcare Specialist with over 30 years of diverse experience in the United States Army and civilian medical field.

Extensive knowledge and training in the operational, program and product management, administrative, clinical, and logistical aspects of the health care and medical simulation arenas.

Simulation operations specialist providing knowledge and expertise with industry leaders on products, services, and solutions.

Skilled trainer and presenter with ability to work effectively in both independent and team situations. Effective communication and time management and people skills; Self-starter.

Disciplined, dedicated, and work ethic combined with flexibility and adaptability; excels in team environments and consistently displays traits sought by others.

Experienced in report generation and data entry; proficient in the use of computer systems and all Microsoft Office applications, Outlook, Word, Excel, and PowerPoint.

Working knowledge of military acquisitions, capability documents, DOTMLPF-P and JCIDS.

Highly proficient multiple simulator platforms including KGS (TraumaFX/TacMed), CAE, OEI, Laerdal, Gaumard and SynDaver systems.

Professional Experience

07/19- 09/23

Account Manager, Training Manager and Senior Field Service Technician

Operative Experience Inc.

Manages all accounts in San Antonio and central Texas in all matters related to maintenance, warranty repairs, training, implementation, and customer service.

Develops programs, policies, and procedures for all operational aspects of maintenance, checks, calibration.

Effectively manage and direct areas relating to all maintenance and training.

Conducts staff meetings to brief on upcoming events as they relate to maintenance and training.

QA lead regarding maintenance and training.

Provides continuous training to all newly hired employees, as well as developing new training modalities for all employees and customers.

Reviews and implements work schedules and staffing levels with Vice President of BD.

Reviews maintenance and training records for QA, monthly.

Responsible for all training and all things related regarding OEI products.

Responsible for all maintenance and all things maintenance related regarding all OEI products.

Subject matter expert on all things related to Military and Civilian Medicine for OEI products.

Works closely with other departments of the company on special projects, new developments, R&D products as the Medical SME.

Provides advice and expert consultative services to support the validation of medical simulation requirements and implementation for our DoD and civilian clients.

Provides functional expertise to customer requirements and implementation analysts, as required.

Consults customers with existing programs, current capabilities of all products and services to better facilitate shared service suitability and identify definitive requirements.

Stood up and managed a repair depot involving all repairs and coordination of all demo units, loaner units, while performing maintenance and warranty repairs.

10/10- 07/19

Training Manager and Senior Field Service Representative

Trauma FX Solutions

Developed programs, policies, and procedures for all operational aspects of maintenance, checks, calibration.

Effectively manage and direct areas relating to all maintenance and training.

Developed training program for the Air Force Biomed Techs to allow them to perform preventative maintenance, functions checks, cleaning, and repairs.

Conducts staff meetings to brief on upcoming events as they relate to maintenance and training.

Developed and provides QA regarding maintenance and training.

Provides continuous training to all newly hired employees, as well as further training for all employees.

Reviews and implements work schedules and staffing levels with Director.

Reviews maintenance and training records for QA, monthly.

Responsible for all training and all things training related regarding Trauma FX products.

Responsible for all maintenance and all things maintenance related regarding Trauma FX products.

Subject matter expert on all things related to Military and Civilian Medicine for Trauma FX products.

Maintains equipment, parts and tools valued at more than five million dollars.

Works closely with other departments of the company on special projects, new developments, R&D products as the Medical SME.

Provides advice and expert consultative services to support the validation of medical simulation requirements and implementation for our DoD and civilian clients.

Provides functional expertise to customer requirements and implementation analysts, as required.

Provides all customers with advice on existing programs, current capabilities of all products and services to better facilitate shared service suitability and identify definitive requirements.

01/09-10/10

Instructor/ Writer

US Army- Ft Sam Houston, TX

Managed the Program of Instruction for the entire 68W program for the US Army.

Expert in analyzing individual performance to identify organizational and individual training needs.

Developed multiple training plans and inspections, which improved and sustained the team’s effectiveness.

Produced Programs of Instruction for training medical personnel.

Trained new instructors on training modalities to improve proficiency.

Monitored the quality training and provided guidance to team members to maximize efficiency.

Facilitated individual and team development and growth by reviewing and managing performance of trainees.

Consistently provided safety training to trainees and fellow instructors.

Education and Training

Masters in Cybersecurity- Graduate in December 2023

Bachelors in Health Informatics and Information Management

Associate in Emergency Medical Services- EMT-Paramedic

Associate in Nursing- Registered Nurse

References: Available upon request

Contact this candidate