Human Resources Customer Service

Sofiane tbahriti

** *** ****** ******* ******** Oran Algeria / 069******* / ****************@*****.***

OBJECTIVE

I am a university graduate student looking to enhance my work experience. I would like to utilize my acquired skills and enhance my knowledge in the workplace

SKILLS

Excellent analytical skills

Extremely organized

Strong communication skills

Collaborative team member

Friendly and patient

•Languages (English, Arabic)

CERTIFICATIONS

Diploma in Human Resources Management

University degree in sociology

EXPERIENCE

Supermarket assistant. 2018-2019

Supermarket Acil

•going round the aisles taking note of which stock needs replacing

•removing goods from the shelves which are past their sell by date

•stacking the shelves and display areas including fridges and freezers

•Making sure that stock is rotated putting goods with the earliest sell by dates to the front

•cleaning the shelves and keeping stock neat and tidy

•Helping customers with any queries including showing them where items are

Cashier

Supermarket Acil. 2019-2021

•Welcoming customers when choosing their products

•Use a flash gun in front of the optic so that the prices corresponding to the bar codes are recorded by the cash register

•Assist customers at checkout

•Good dealing with customers

Barman 2021-2022

Sarayi chocolate

• Take orders from servers at tables or directly from customers

• Mix soft drinks, water and other ingredients to make cocktails and other drinks

• Prepare mixed drinks, and non-alcoholic beverages for food and beverage servers, or serve them directly to customers

• Collect payments for beverages sold and record sales

Barista

Sarayi chocolate

•Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.

•Cleaning and sanitising work areas, utensils and equipment

•Cleaning service and seating areas

•Describing menu items and suggesting products to customers

•Servicing customers and taking orders

•Ordering, receiving and distributing stock supplies

•Receiving and processing customer payments

Head Barman

Restaurant and cafeteria central perck. 2022-2023

• Bar team management

• Credit and inventory management

• Prepare non-alcoholic cocktails

• Receiving clients and consulting with them

• Service guarantee in the sale or in the account

• Edit operators and aggregates

• Ensure the bar is cleaned

Head Barman 2022-2023

Meet point restaurant and cafeteria

•Manage the training, planning and distribution of tasks for your team

•Supervise a team of bartenders and barmaids

•Manage stocks and their supply

•Write the cocktail menu

•Participate in cleaning the entire bar

•Welcome and advise customers

•Prepare ordered drinks

•Ensure beverage service at the counter and in the dining room

Barman

Borj wahran restaurant & well being 2023

•Customer Service

•Making and Serving Drinks

•Keeping the Bar Area Clean

•Processing Payments

•Managing Inventory

•Menu Engineering

•Placing Food Orders

EDUCATION

University graduate July 2022

University of Oran 2 Mohamed ben Ahmed Algeria 2019-2022

Social sciences major

Institute seddikiya Oran july 2021

• Human Resources Management

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