Customer Service
Resume:
Ciara Penick
Healthcare and Customers Service Professional
*************@*****.***
EXPERIENCE
HCA Florida Brandon Hospital, Brandon,FL — Surgical Transporter August 2021- PRESENT
● Assist Clinical and Ancillary Personnel in transferring patients surgical and recovery Departments
● Ensure Patients With required HIPPA Compliance
documentation and Information for Insurance Medical Provider.
● Communicates effectively with Clinical and Ancillary Personnel with Patients Safety and Information.
● Collecting and Deliver Specimens,Orders, requisitions and equipment to appropriate destinations.
Homedepot, Brandon,FL— Sales/Customers Service Associate Febuary 2018 - August 2021
● Providing One-on-One Customer Service experience.
● Analyzing Sales And Date Entry Between Store And Departments to Identify Errors and Solutions.
● Understanding tools and Networking Systems with
Adjacent Departments to assist Customers on Home
Projects.
Homedepot, Brandon,FL — Cashier
August 2017- Febuary 2018
● Providing Critical Customer Service roles with accurate safe service.
● Proactively seeking knowledge on products/projects to provide Customers with information.
● Identify Sale Points
EDUCATION
SKILLS
Proficient in Microsoft Office
Data Analytics
Data Entry and Medical
Records
Process Improvement
Time Management
Communitication
Problem Solver
CERTIFICATIONS
Basic Life Support
HIPPA Certification
Hillsborough Community College, Tampa,FL — Emergency Medical Technician
MONTH 2021
Spoto High School, Riverview,FL — Diploma
MONTH 2017
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