Quality Assurance Software

Amritha Anand Software Quality Assurance Tester

512-***-**** adz4v4@r.postjobfree.com LinkedIn/Amritha Anand

Experienced Software Engineer Specializing in Quality Assurance, Automation, and Telecom Applications

Brings over a decade of experience in software quality assurance and automation with a deep focus on telecom applications. Expert in Agile and Scrum methodologies, with proven skills in using leading industry tools. Committed to enhancing software quality, reducing defects, and driving team success.

Expertise: QA Testing Knowledge of SDLC SQL Developer Unix TOAD Shell Scripting UiPath Automation Regression Testing HP Quality Center Proficiency Amdocs CRM Experience Scrum Methodology Robotics Process Automation UiPath FileZilla Agile Testing Postman Oxygen XML Proficiency Certified SAFe® Agilist

Added value: Strong problem-solving skills Fluent in using various software tools and platforms Extensive tenure with Amdocs Expertise in utilizing Robotic Process Automation (RPA) tools -UiPath Breadth of testing experience (Functional, Smoke, Sanity and User Acceptance Testing)

Career Overview

Functional Test Engineer and Scrum Tester Amdocs Inc Nov 2014 – Jun 2023

Client: AT&T

Played a significant role in Quality Assurance and Automation for pivotal telecom applications. Expertly navigated an Agile Scrum environment using SQL Developer, TOAD, UiPath, Jira, Jenkins, Rally and Ginger by Amdocs. Focused on the robust Amdocs suite, including CRM, OMS, and Enabler, for AT&T’s OMS Testing.

Engaged in user story grooming sessions and iteration planning meetings with Scrum master and Agile team members for requirements gathering and code certification.

Utilized ‘Ginger by Amdocs’ to automate functional tests for regression, expediting test completion.

Employed Robotic Process Automation (RPA) tool UiPath for automation Business Objects reports, improving efficiency.

Fluent in using Confluence for adding testing documentation. Attend daily stand-up calls for scrum meet.

Well-versed with Jira and HP Quality Center for reporting and tracking defects/bugs.

Going through the CR- Change Request and uploading test cases into QC.

Tested microservices using Postman, ensuring functionality and integration.

Handled end-to-end testing processes such as Manual Functionality Testing, Regression Testing, GUI Testing, System Testing, Sanity Testing, and User Acceptance Testing.

Participated in internal and external client demonstrations of working models at the end of each iteration, enhancing stakeholder engagement and feedback.

Gained in-depth experience in Amdocs Product CRM/OMS/ENABLER through projects such as Light Speed Enabler and U-verse Usage processing, strengthening expertise in integrated testing tools and software functionality testing.

Troubleshoot application problems, acting as liaison between the organization and any application vendors that may be engaged to resolve issues. Expertise in Microsoft office suite- Microsoft word, Microsoft excel, power-point, outlook.

Senior Software Engineer Infosys Technologies Jun 2008 – Mar 2011

Client: British Telecommunications

Integral in establishing a new environment end-to-end, from requirement analysis to development. Specialized in testing and parsing XML’s, SQL query execution, and defect management. Employed tools like FileZilla and TOAD, while maintaining seamless coordination between on- and off-shore teams and clients.

Managed defects using Mercury Quality Center, ensuring effective issue tracking and resolution.

Installed and maintained Web Services between the CP and Open Reach, enhancing system integration.

Demonstrated skill in writing and executing SQL queries for back-end testing, ensuring data integrity.

End to end set up for a new environment, starting from requirement analysis, test case design, test case review, testing and deployment. Expertise in testing and parsing XMLs.

Join calls and bridges with stakeholders for quick defect/issue resolution. Excelled in executing Regression test scripts for End-to-End testing, ensuring comprehensive system functionality.

Education & Professional Development

Master of Business Administration in Human Resource Management, Bharathiar University

Bachelor of Science in Computer Science and Engineering, Anna University

Certified SAFe® Agilist

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