Paul Gbogi

Houston, TX *****

346-***-**** adz4tk@r.postjobfree.com

EDUCATION

Southern University at New Orleans, New Orleans, LA May 2023

Master of Science, Computer Information Systems

CERTIFICATIONS

● Microsoft Certified: AZURE Administrator Associate ● AWS Certified Cloud Practitioner

● Microsoft Certified Systems Engineer (MSCE) ● CompTIA ITF+

● Microsoft Certified IT Professional (MCITP) ● IBM Cybersecurity Practitioner Certificate

● IC3 Digital Literacy Certification GS6 Master ● ITIL

PROFESSIONAL EXPERIENCE

Deltatek Offshore Nigeria 2019 – Dec 2022

IT Lead (Infrastructure & Security)

Manage and maintain the organization's Windows Server infrastructure (both onsite and offsite) including administration, installation, configuration, and troubleshooting.

Configure and administer Windows Server (2008, 2012, 2016, 2019 and 2022)

Server set-up including racking, cabling and installation

Administration of Active Directory, Exchange, SQL and File windows servers

Monitor and troubleshoot server performance issues and ensuring 99.999% uptime SLA is achieved.

Use of SolarWinds to monitor and detect network issues

Detailed understanding and deployment of RAID technology in server and storage configurations.

Hyper- V & VMware: Administer the virtualization environment using Hyper-V and VMware in a production environment, ensuring efficient resource allocation, performance optimization, and timely issue resolution.

Administration of Microsoft 365 (O365) cloud-powered platform

Create & maintain AD user accounts, permissions, and passwords. Sync using LDAP and ADFS to populate O365 system

Support virtual desktops using Citrix Infrastructure

Plan, coordinate and implement firewall and network security utilizing Fortinet and Cisco Firepower and other network security measures to protect IT infrastructure

Develop and retain IT technical documentations such as network diagrams, servers’ configuration procedures and standard operating processes.

Robust knowledge of LAN, WAN, TCP/IP, DNS and WINS technologies.

Experience with Installation and management of wireless access devices (Cisco and Ubiquiti)

Strong technical skills to perform installation and troubleshooting of Cisco and Palo Alto firewall devices

Experience with Level 1/2 troubleshooting of VPN access

Configure and manage the Backup infrastructure utilizing Veritas Backup Exec and Commvault solution.

Manage the retirement of hardware and software that have reached end of life.

Develop and maintain IT-related disaster recovery plans (DRP) as part of the Business continuity management. This include conducting scheduled disaster recovery tests, publishing test results and making changes necessary to address deficiencies.

Develop and implement multi-year plans for the Company’s IT Infrastructure systems as part of the enterprise-wide strategic planning

Administer AD user accounts, permissions, and passwords. Sync using LDAP and ADFS to populate O365

Ensure stable IT infrastructure and architecture management for the services such as DHCP, DNS, AD, SSO, Certificates, Printers, and Group Policies.

Administer SharePoint and Legacy servers.

Deliver 2nd- level support on hardware and operating systems

Review alerts and data from sensors, and document formal, technical incident reports

Research emerging threats and vulnerabilities to aid in the identification of incidents

Development experience using Python and PowerShell

Worley Nigeria (JV with Worley US) 2007-2019

Network Server Administrator

Provided 24/7 network infrastructure support with network uptime of 99.9% for 3 locations in Nigeria, Equatorial Guinea and Ghana serving over 800 users

Administered and managed a Tier-II data center that is housed on-site.

Responsible for building, configuring, installing, managing and administering over 40 Dell physical and 60 Virtual servers including Storage Area Network (SAN). These servers served various functions like Active Directory, Messaging (Exchange), SQL, Engineering tools and licenses.

Administered SQL database that housed several Engineering licenses.

Configured and administered Windows Server (2008, 2012, 2016, 2019)

Server set-up including racking, cabling and installation

Ensure seamless IT infrastructure and architecture management for services such as DHCP, DNS, WINS, AD, Certificates, Printer, and Group Policies.

Hyper-V management and administration

NetApp configuration and management

Implement and support virtual servers using Hyper-V

Create & maintain AD user accounts, permissions, and passwords. Sync using LDAP and ADFS to populate other systems such as G-Suite, O365, and SAAS apps.

Administer SCCM server used for the monitoring of network clients and pushing of windows patches.

Administer the Backup system utilizing Veritas Backup Exec and Commvault solution both on D2D and Tape. Perform disaster recovery operations.

Plan, coordinate and implement network security and cyber security utilizing Sophos and other network security measures in order to protect data, software, and hardware.

Regularly apply hardware, software, application, and management tool firmware/upgrades/patches to assure performance, stability, and security.

Provide input and recommendations for the acquisition, deployment, adoption, usage, operations, maintenance, and management of Network hardware and software tools.

Perform routine network startup and shutdown procedures, and maintain control records.

Maintain inventory of servers and other equipment in the Data Centre.

Hands on experience with Dell and HPE servers’ architecture and support

Coordinate the retirement of hardware and software that have reached end of life.

Responsible for acquiring, maintaining, and expanding knowledge of relevant products.

Provided 2nd- level support and incidents management using ServiceNow ticketing.

R.T Briscoe PLC 2002-2007

Information Technology (IT) Specialist

Identify, repair, and maintain computer hardware and software systems to ensure the smooth running of users’ operations in an organisation with over 100 domain users.

Responsible for installing and configuring computer hardware, operating systems and applications, supporting the roll-out of new applications, testing and evaluating new technology

Monitoring and proactively maintaining computer systems and networks, replacing parts as required, troubleshooting system and network problems and diagnosing and solving hardware or software faults

Monitoring Help Desk tickets and resolving user issues, responding within agreed time limits to call-outs, talking to staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues

Setting up new users' accounts and profiles and dealing with password issues and providing support

Maintaining documentation and hardware/software registers

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